Top Tech Jobs & Startup Jobs in Charlotte, NC

Senior full-stack Ruby on Rails engineer responsible for backend systems, API design, integrations, data flows, and shipping end-to-end features. Collaborate with product, design, and cross-functional teams, maintain architecture and testing standards, and help evolve clinical and billing infrastructure.

Lead and grow a multi-team Dedicated Tenant Site Reliability Engineering organization. Drive cross-functional programs, define delivery and operational strategy, improve reliability and automation, oversee infrastructure as code, observability, capacity planning, and incident management, and mentor leaders to deliver scalable, production-grade cloud services.

Manage a portfolio of enterprise and mid-market North American customers to drive adoption, retention, expansion, and measurable ROI for Jumio's identity verification SaaS. Monitor health signals, build success plans, lead business reviews, partner cross-functionally, handle escalations, and ensure customers achieve outcomes tied to renewals and expansion.

Lead procurement team to source finished goods, manage inventory reporting, mitigate supply risks, negotiate costs, build supplier relationships, partner cross-functionally, and improve purchasing processes and MRO purchasing for US operations.

Lead new business development across touring, e-commerce, retail, licensing and VIP experiences. Leverage industry relationships to source, negotiate, and close high-value partnerships, maintain a qualified sales pipeline in HubSpot, collaborate cross-functionally to onboard clients, and represent the company at industry events to drive revenue and retention.

Implement and configure NetSuite ERP by analyzing business requirements, performing fit/gap and process mapping, developing wireframes, and supporting end-to-end deployments. Collaborate with senior consultants and development teams to deliver custom solutions, pursue NetSuite certifications, and support client engagements which may include travel and occasional off-hours work.

Lead Buildertrend's end-to-end payments risk and operations: merchant onboarding, underwriting, transaction monitoring, disputes, chargebacks, and portfolio management. Build AI-assisted fraud prevention, scale automation, embed risk controls with Product and Engineering, develop analytics and governance, and grow a high-performing team to balance risk and business growth.

Manage setup, trafficking, delivery, and optimization of programmatic digital ad campaigns for pharma clients. Build client relationships, drive upsells, develop account strategies, resolve issues, report on performance, maintain CRM records, and lead contract renewals to meet revenue targets.

Identify and qualify defense contractors, aerospace manufacturers, suppliers, and MROs using government procurement data (SAM.gov, NSN, CAGE). Execute outbound prospecting via calls, email, and LinkedIn, schedule qualified meetings for AEs, maintain CRM and data quality, and provide market feedback to Sales Ops to grow pipeline.

The Director of AI & ML is responsible for establishing and leading the AI function, defining AI strategy, building a high-performing team, and delivering production-grade ML and AI solutions within healthcare payer workflows.