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Leads the B2B SaaS sales development organization, owning inbound and outbound pipeline, strategic ABX, account penetration, forecasting, capacity planning, and SDR performance. Builds and coaches SDR and Senior SDR teams, develops talent pathways, improves funnel conversion, and partners cross-functionally with Sales, Marketing, Revenue Operations, Finance, and Enablement. Designs and governs AI-enabled GTM workflows, measuring their impact on productivity, pipeline, conversion, buyer experience, and acquisition cost.

Owns the day-to-day HR function across multiple campuses and entities, including recruiting, offers, onboarding, offboarding, payroll, benefits, leave administration, workers’ compensation, compliance, employee relations, records, reporting, audits, and engagement initiatives. The role processes complex payroll transactions, maintains HRIS and personnel data, supports federal and multi-state employment compliance, partners with Finance and leadership, and serves as the primary employee resource for HR policies, benefits, payroll, and employment matters.

Lead The Salty’s overall marketing strategy across product launches, loyalty and CRM, local store marketing, partnerships, paid media, influencer and PR. Own campaign calendars, budgets, KPIs, performance reporting, customer acquisition and retention strategies, and revenue growth initiatives. Partner with the founder, creative, finance, and operations teams to execute measurable marketing programs and build scalable marketing systems and team structure.

Build and own full-stack features across Python APIs, React and Next.js interfaces, account management, dashboards, and image-editing tools. Lead front-end architecture, testing practices, component and design-system evolution, performance improvements, cloud workloads on GCP, and API development. Participate in low-volume L3 on-call, review code, mentor teammates, document technical decisions, and use AI coding assistants in production.

Own customer-facing technical engagements from first call to production: scope workflows, stand up AI agents against live data in days, run pilots, drive pricing and procurement, collect product feedback, and expand accounts. Blend hands-on technical delivery (prompting, integrations, Python scripting) with deal execution and clear written communication.

Own the full sales cycle for creators on Starter and Growth plans, including outbound prospecting, qualification, discovery, demos, objection handling, negotiation, and closing. Manage inbound leads, revive dormant opportunities, maintain CRM accuracy, forecast pipeline, meet revenue targets, and collaborate with Marketing, Onboarding, and Customer Success. The role is remote-first and suited to an early-career closer with outbound sales experience.

Supports Sales Directors and Account Managers in developing sales strategies, product knowledge, customer relationships, and territory revenue. Travels throughout the Austin territory, works with customers, suppliers, vendors, and product specialists, maintains CRM account data, attends training and industry events, and prepares sales presentations. The role is designed to develop the skills needed for future Account Manager advancement.

Serves as a senior, client-facing technology partner for major or portfolio accounts. Translates business priorities into technology strategies, roadmaps, and recommendations; guides architecture across platforms, integrations, data, security, and AI; and establishes consistent technical direction across projects. Provides oversight of planning, estimation, staffing, risks, dependencies, tradeoffs, escalations, delivery quality, and technical outcomes while coordinating multidisciplinary agency teams and supporting client relationships and account growth.

Owns intake, planning, and execution of fulfillment product features, enhancements, and defect resolution for the Shopper app. Partners with technology, data science, economics, design, engineering, and operations teams to improve fulfillment quality, delivery tooling, onboarding, earnings tracking, and worker engagement. Uses data, AI-native practices, storytelling, and technical judgment to make product decisions and influence stakeholders.

Provides welcoming, front-facing service to YMCA members, guests, and program participants. Explains and sells memberships and programs, processes registrations, manages cash transactions, handles check-ins, and enters data using membership systems. Opens or closes facilities, monitors building usage and safety, supports cleanliness and coffee service, addresses billing concerns, and escalates unusual situations. The role also promotes volunteer opportunities, participates in training, and assists with events and other operational duties.