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Leads and scales the global Customer Success organization for an enterprise B2B SaaS business. Owns onboarding, adoption, retention, renewals, expansion, customer health, advocacy, and success metrics. Builds scalable processes, segmentation, health scoring, forecasting, and operating models while developing the Customer Success team. Partners cross-functionally and engages executive customers to drive measurable business outcomes and company growth.

Prepare monthly financial statements, record journal entries, perform month-end close and account reconciliations, ensure accurate job costing and GAAP revenue recognition, assist budgets and forecasts, support external audits, maintain controls, and improve close and reporting processes while communicating financial performance to stakeholders.

The Sales Project Manager oversees the quotation process and ensures effective integration of new business into manufacturing while maintaining customer relations and meeting expectations.

Perform day-to-day threat analysis, incident response, vulnerability management, and remediation across CAIU and member districts. Deploy and administer security tools (SIEM, UEBA, IDS/IPS, endpoint protection, firewalls), maintain DR/data recovery plans, ensure compliance with security frameworks, produce documentation and reports, deliver security awareness training, and support security-related projects and policy development.

Maintain and steward product master data across systems to support new product introductions and production. Manage change requests, validate ERP/MRP setups, improve data workflows, and collaborate with cross-functional teams on tools and projects to ensure data integrity and timely execution.

Maintain and steward product master data across systems to support new product introductions and daily production. Manage change requests, ensure ERP/MRP integration, improve data workflows, and collaborate with cross-functional teams on tools and processes. Participate in data accuracy projects and meet critical deadlines.

Supports attorneys with drafting, proofreading, and finalizing legal and transactional documents; prepares corporate filings, closing binders, and transaction checklists; manages calendars, deadlines, meetings, and client or opposing-counsel coordination; handles billing, expenses, travel, and administrative tasks while maintaining confidentiality and accuracy.

As a Forward Deployed Engineer, you will integrate and improve Promise's products for utilities and government partners, ensuring technology implementation meets client needs with hands-on problem solving and customer engagement.

Greet members and guests, conduct membership tours, engage prospects, sell and process memberships, handle payments and basic membership software tasks, maintain facility security and records, perform outreach and follow-up, track progress toward membership goals, and comply with YGBW policies and trainings.

Handle litigation across multiple practice areas: manage discovery and depositions, perform legal research and writing, foster client relationships, manage multiple complex cases, meet billable hour targets, and collaborate with firm teams. Must be licensed in California with a J.D.