Top Tech Jobs & Startup Jobs

Partner with enterprise sales teams as the technical lead throughout complex cybersecurity sales cycles. Conduct discovery, design security architectures, lead evaluations and proof-of-value engagements, deliver technical demonstrations, support executive briefings, and translate platform capabilities into business value. Engage CISOs, security leaders, architects, and practitioners while providing customer feedback to influence product strategy. Regional travel is required for customer meetings and strategic account engagement.

Own reliability and performance for Plaud’s AI products at scale. Design and operate highly available cloud-native systems, manage production reliability and incident response, build observability and automation, define SLOs and SLIs, lead postmortems, and partner with engineering teams to improve platform reliability and operational maturity.

Manage a portfolio of customer accounts, build relationships, drive product adoption and license utilization, monitor customer health, support renewals, and address risks. Collaborate with sales, support, engineering, professional services, and renewal teams to improve customer outcomes. Assist with escalations, product feedback, service milestones, customer advocacy, and continuous improvement while developing customer success expertise under senior team guidance.

Leads university-wide issues management and crisis communications, protecting institutional reputation during sensitive, high-profile situations. Advises senior leadership, coordinates with legal counsel and stakeholders, develops response strategies and executive messaging, oversees media relations, serves as spokesperson when appropriate, monitors reputational risks, and leads communications staff and external partners. The role requires on-site work in Los Angeles, with evening, weekend, and off-hours availability as needed.

Leads and develops a sales team through field coaching, training, performance management, pipeline reviews, and individual development plans. Drives customer growth, retention, profitability, product penetration, and new business across foodservice accounts. Partners with purchasing, operations, transportation, customer service, and credit teams to support customer needs. Uses sales reports, CRM, pricing tools, and digital ordering systems to improve sales execution and accountability. Recruits and retains sales talent while ensuring revenue and gross profit goals are achieved.

Provides non-sales customer and business-partner support for product quality and functionality claims. Investigates claim validity, communicates resolutions, coordinates replacements, repairs, or credits, and analyzes product and partner performance trends. Supports partner onboarding, coaches regional Field Service Technicians, participates in industry and business events, and travels regionally to support meetings and training.

Provides administrative support to department staff by preparing correspondence, documents, reports, and confidential materials; scheduling appointments; supporting departmental projects; assisting with colleague training and orientation; and helping process reimbursement requests. The role requires strong customer service, independent judgment, organization, and computer skills. It is primarily remote, with possible office attendance once or twice yearly and travel to academic conferences up to twice annually.

Lead annual budgeting, quarterly forecasting, financial modeling, scenario analysis, and monthly variance reporting. Partner with Accounting, Sales, Operations, and department leaders to validate assumptions, track KPIs, align financial targets, and support executive and ownership presentations. Maintain financial models and planning assumptions in Adaptive Planning, use advanced Excel for analysis, and provide financial insights to senior management.

Manage a portfolio of mid-level donors and emerging major prospects, building relationships and developing cultivation, solicitation, and stewardship plans. Own a one-to-many annual fundraising program involving digital appeals, email sequences, virtual donor events, testing, and performance tracking. Maintain accurate records in EveryAction, ensure communications comply with the distinct requirements of 501(c)(3) and 501(c)(4) entities, and collaborate with development leadership on donor upgrades, retention, and engagement.

Manages headquarters office operations, facilities, supplies, vendors, records, and executive administrative support. Coordinates calendars, travel, expenses, meetings, Board communications, onboarding, HR records, employee engagement, events, budgets, and special projects. Serves as the primary contact for visitors, employees, vendors, and incoming calls while maintaining a professional and organized onsite office environment.