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Respond to customer inquiries, troubleshoot platform and integration issues, resolve bugs, provide user training, and improve product adoption. Collaborate with implementation, customer success, product, and engineering teams to escalate issues and identify support trends. Manage ticketing and knowledge infrastructure while contributing to future support-team hiring and onboarding.

Leads marketing strategy, integrated planning, operational governance, systems integration, data literacy, AI automation, agency management, event analytics, budgeting, and team capacity. Partners with executive, sales, revenue operations, product, partnerships, and brand teams to scale pipeline, improve conversion, optimize costs, modernize marketing technology, establish cross-functional processes, and strengthen employee retention across a global B2B SaaS marketing organization.

Manages B2B customer accounts and the full order lifecycle, from inquiries and quotes through delivery and issue resolution. Builds long-term relationships, identifies cross-selling opportunities, recommends products, and coordinates with sales, supply chain, engineering, and operations teams. Maintains accurate CRM records, conducts account reviews, supports RFPs, and contributes to process improvements. The role requires strong communication, organization, product knowledge, customer service, and attention to detail.

Manage and continuously improve global channel and ITAD partner programs, including benefits, incentives, rules, onboarding, enablement, and compliance. Own the incentive automation platform, serve as the internal subject-matter expert, and collaborate with Legal, Finance, Sales, and Marketing. Track program performance, report results, and support scalable partner operations across a globally distributed organization. The role is hybrid in Woburn, Massachusetts, with 5–10% travel.

Design and improve hardware systems for toll collection, including cameras, detectors, illuminators, circuit boards, sensors, and outdoor deployments. Develop on-device Python or C++ code, integrate hardware with software and servers, prototype new devices, and iterate CAD models for scalable assembly. The role requires hands-on ownership, cross-functional collaboration, and in-office work in Denver.

Leads complex technical programs and system integration initiatives across enterprise applications, including procurement, sales, finance, accounting, reporting, ERP, CRM, Workday, and AI systems. Owns roadmaps, project plans, timelines, resources, risks, stakeholder communications, vendor coordination, technical scope, architectural alignment, data integrity, QA, and Agile delivery.

Build and lead Junction’s finance function, owning FP&A, financial modeling, forecasting, reporting, cash management, accounting oversight, tax coordination, and compliance. Partner with the CEO and functional leaders on growth, pricing, investment, unit economics, and resource allocation decisions. Establish scalable financial processes, controls, KPIs, and systems while managing external accounting, bookkeeping, and tax providers.

Generate and qualify sales opportunities through cold outreach, inbound lead response, discovery calls, and relationship building with trucking carriers. Collaborate with Account Executives on outreach and lead handoffs, develop expertise in Toro’s transportation management software and industry, understand competitors, and consistently achieve qualified-opportunity and sourced-ARR quotas. This is an in-office Chicago role designed for upcoming graduates beginning careers in software sales.

Lead and grow Runwise’s sales development team by recruiting, coaching, setting KPIs, refining sales playbooks, managing pipeline processes, and improving CRM workflows. Partner with sales and marketing leadership on account strategy, campaigns, forecasting, and revenue growth. Maintain Salesforce and Outreach standards while building a high-performance culture and developing early-stage sales talent.

Conduct strategic outbound prospecting to mid-market businesses, engage executives and decision-makers, build qualified sales pipeline, perform needs analysis, and communicate Afterpay and Cash App Pay value propositions. Collaborate with Account Executives on opportunity handoffs, document sales activity in Salesforce, and research markets, competitors, and industry trends to support revenue targets.