Top Tech Jobs & Startup Jobs in Boston, MA

Manage strategic marketing communications, prospect engagement, introductory conversations, relationship development, follow-up, and CRM activity using established digital systems. The role involves sharing leadership and personal development programs, working independently within structured processes, and participating in ongoing training. It is remote, flexible, and performance-based without a fixed salary.

Own the strategy, roadmap, and outcomes for Calendly’s intelligent customer experience, including AI support quality, automated issue resolution, human escalations, measurement, and observability. Partner across Product, Engineering, AI/Data, Growth, Monetization, Trust & Safety, Support, and Content Operations to improve resolution rates, customer satisfaction, and supportability. Establish company-wide standards, use customer and support data to prioritize investments, and translate recurring issues into product and engineering improvements.

Build, extend, and support Microsoft Dataverse business applications, including model-driven apps, C# plug-ins, JavaScript and TypeScript extensions, code-first applications, and event-driven integrations. Manage the full software lifecycle through source control, testing, peer review, deployment, and risk controls. Collaborate cross-functionally, troubleshoot IT issues, apply secure data-handling practices, and communicate technical concepts in business-friendly language.

Advises prospective and current students on Title IV financial aid, FAFSA completion, loan counseling, eligibility, verification, and payment plans. Reviews and resolves conflicting documentation, prepares financial aid estimates and student packages, uploads records into CampusVue, tracks activities, maintains compliance and accuracy, and coordinates with admissions and campus leadership regarding outstanding requirements.

Manage and grow relationships with investor-owned utility customers across the Southeast and Mid-Atlantic. Develop account plans, increase market share, conduct account reviews, provide pricing guidance, identify opportunities, coordinate purchase agreements, and maintain CRM forecasts. Collaborate with product support, service, and marketing teams to resolve issues and drive customer-focused growth. The role requires 50% travel, utility or equipment industry knowledge, complex account management experience, and a valid driving record.

Provides application and system support, troubleshoots issues, manages testing and deployments, develops ETL tools and reports, and conducts business analysis. The role defines requirements, identifies IT solutions, supports system integrations, documents procedures, guides team members, and communicates with stakeholders. It also applies agile practices and supports process improvements within a financial services environment.

Supports provider account data quality and engagement workflows for the Practice Access Management team. Maintains accurate Salesforce accounts and contacts, resolves duplicates and data issues, monitors workflow alerts, conducts outbound outreach to provider offices, verifies practice information and communication consent, documents interactions, handles inbound pharmacy requests, and makes timely handoffs to the PAM team.

Edit and rewrite AI-generated and marketing content for SEO, GEO, PR, reputation management, and brand campaigns. Research topics, verify claims and sources, identify hallucinations, improve structure and readability, optimize content for search intent and AI platforms, and adapt messaging for varied clients and audiences. Collaborate with SEO, GEO, PR, and account teams while managing multiple assignments and deadlines.

Owns day-to-day privacy program operations, including privacy impact assessments, data inventories, records of processing, data subject requests, incident response, and compliance with HIPAA and state privacy laws. Supports customer and partner privacy inquiries, questionnaires, DPAs, and BAAs. Leads cross-functional privacy initiatives, training, metrics, reporting, and process automation while partnering with Legal, Engineering, Product, Security, and Commercial teams.

Build and manage an organization-wide developer enablement program, including tiered training, risk overlays, solution intake, compliance tracking, tooling standards, documentation, and technical support. Deliver training, resolve or route developer questions, maintain approved integration and package catalogs, and collaborate with Security, Architecture, Governance, and Data teams to improve development processes and guidance.