Top Operations Jobs in Boston, MA

The Partner Performance Lead is responsible for guiding Partner Specialists in BPO organizations, ensuring excellent customer service, conducting coaching, monitoring communications, managing team performance, and overseeing training. They will travel to support Partner teams and engage in customer interactions while driving key metrics like NPS and CSAT.

The Commercial Manager is responsible for the retention and growth of Mid-Market and Large Account customers. This role includes managing a sales funnel for renewals and new contracts, identifying upsell opportunities, andCollaborating cross-functionally to drive long-term value through contract agreements. Key responsibilities include delivering feedback for process improvements and providing competitive insights from customer interactions.

The Administrative Assistant will support the Department of Veteran Affairs by preparing reports, creating graphics presentations, coordinating meetings and conferences, and managing various administrative tasks. The role requires strong organizational skills and attention to detail.

The Global Mobility Partner at Renaissance will develop and manage the global mobility program, advising business leaders and employees on talent needs, while ensuring a positive experience for expatriates. Responsibilities include coordinating international assignments, updating policies, managing vendor relationships, and providing guidance on relocation benefits.

Deal Desk Senior Manager responsible for owning RF(X) Process, developing training content for Sales, maintaining documentation, and collaborating with cross-functional teams to drive top line revenue through creative deal strategies.

The Informaticist 2 coordinates with analytics, IT, and business areas to apply advanced data analysis and predictive modeling techniques. This role optimizes programs and models to maximize revenue growth and requires independent decision-making, strong communication skills, and attention to detail.

The F&A Systems Supervisor manages the daily support and maintenance of finance and accounting systems. Responsibilities include project management, business analysis, user training, system enhancement coordination, and performance of data analysis using SQL and Excel. The role requires supervision of specialists and collaboration with users and technical teams to resolve system issues.