Top Customer Success Jobs in Boston, MA
As a Senior Partner Success Associate, you'll support Wayfair's top suppliers by identifying and addressing their issues, fostering relationships, and collaborating with cross-functional teams to improve their experience. Your role involves communication, problem solving, and project management to drive supplier satisfaction and efficiency.
The Senior Specialist in Quality Control will perform analytical assays, support GMP laboratory operations, review QC data from method qualifications, and assist in documenting experiments. This role requires strong leadership and multitasking abilities within QC lab operations to ensure compliance and readiness for drug substance testing.
Responsible for managing manual and electronic site payments for clinical trials, negotiating contracts and budgets, and assisting with administrative tasks at Andover Eye Institute.
As a Customer Success Manager at uConnect, you'll manage client relationships, drive product adoption, identify growth opportunities, mitigate risks, and oversee the renewal process while collaborating with internal teams to enhance client satisfaction.
The Risk & Compliance Specialist will ensure compliance with information security standards and manage audits and internal controls. Responsibilities include collaborating with cross-functional teams, facilitating risk assessments, engaging with external auditors, performing vendor assessments, and owning security training initiatives.
The Tech Lead in Customer Support at Mendix is responsible for advanced troubleshooting and debugging of complex issues on the Mendix platform. They collaborate with R&D and other support teams to enhance customer success and provide technical solutions, while mentoring team members and contributing to process improvements.
The Customer Success Manager will manage client relationships, provide strategic and tactical advice, perform data analysis, and communicate customer needs to the product team. They will also lead training, support sales initiatives, and ensure client satisfaction with healthcare SaaS solutions.
The Customer Success Manager at Board will drive customer retention, adoption, and success by creating actionable plans, coordinating internal resources, and conducting business reviews. They will work closely with sales teams to foster strong partnerships and ensure that customers realize ongoing value from their SAAS solutions.
As a Senior Customer Success Manager at xSuite, you will foster customer relationships, support users transitioning from sales to active use of products, and present solutions. Responsibilities include regular communication with clients, coordinating sales efforts, and preparing reports.
As a Front Desk Representative, you will greet and welcome guests, answer inquiries, manage incoming calls and messages, maintain office supplies, and handle mail. You'll ensure that the front desk is tidy and stocked, and provide support through various administrative tasks, emphasizing a customer-oriented approach.
Top Companies in Boston, MA Hiring Customer Success Roles
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