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Top Customer Success Jobs in Boston, MA
Artificial Intelligence • Enterprise Web • Healthtech • Machine Learning • Mobile • Natural Language Processing • Generative AI
The Partner Success Manager at Abridge will ensure customer satisfaction and growth by fostering relationships, guiding product use, and collaborating with internal teams to address issues. Responsibilities include training clinicians, identifying expansion opportunities, and acting as a liaison between clinicians and internal stakeholders.
Edtech • Other • Productivity • Sales • Software
The Customer Success Coordinator role involves supporting new client implementations, providing post-implementation support, and delivering success services to enhance user engagement. Responsibilities include customer support via various channels, managing customer interactions, and hosting training sessions. The ideal candidate is organized, detail-oriented, and enjoys helping customers.
Top Skills:
ChurnzeroGoogle WorkspaceSalesforce
Fintech • Information Technology • Energy • Renewable Energy
The Associate, Client Success is responsible for onboarding and providing client services in the renewable energy market. This role involves processing applications, collaborating with clients and partners, and enhancing client understanding of SRECTrade services. Strong communication skills and attention to detail are crucial for success in this position.
Top Skills:
MS OfficeSalesforce
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Sports
The Season Ticket Services Representative will engage with fans by providing information about Red Sox Rewards and assisting with their inquiries. Responsibilities include managing the Season Ticket services table, assisting with program implementation, and supporting the planning of Season Ticket Holder events, all while fostering strong relationships with members.
AdTech
As a Customer Success Manager, you will guide new partners through onboarding, ensuring their success by collaborating with sales and growth managers, analyzing KPIs, building relationships, and preparing reports. You will play a key role in driving partner retention and optimizing their campaign performance.
Big Data • Cloud • Healthtech • Software • Big Data Analytics
As a Technical Consultant at Veeva, you will design and implement custom user experiences, manage project success, and lead customer-facing workshops. This role requires technical consulting experience, particularly in front-end web development, cloud-based development, and API skills, while utilizing modern frameworks like Vue.js and React.
Top Skills:
JavaScript
Cloud
As a Customer Success Manager III at OpenGov, you will ensure customer success and satisfaction by developing strategies, maintaining relationships with executive stakeholders, and driving product adoption. You will analyze customer data to provide insights and collaborate across teams to resolve issues and enhance customer engagement.
Top Skills:
CRM
Financial Services
The Director will serve ultra-high net worth clients by developing and executing comprehensive wealth management strategies, enhancing client relationships, leading meetings, and mentoring junior advisors. This role emphasizes client engagement, strategic communication of complex financial solutions, and leveraging the firm’s expertise.
Other • Consulting
The role involves supporting operations and maintenance at water and wastewater treatment facilities, providing technical support, data collection using various software technologies, and assisting project management. The candidate will travel frequently in eastern Massachusetts and possibly other regions along the East Coast.
Software
The Customer Onboarding Associate at EverCommerce is responsible for managing the enrollment and onboarding of new customers to ensure they have the required documentation for merchant accounts. This role involves communication with customers and internal teams, and focuses on providing excellent customer service to enhance the onboarding experience and reduce churn.
Top Skills:
SalesforceStripe
Top Companies in Boston, MA Hiring Customer Success Roles
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