Top Customer Success Jobs in Boston, MA
The Senior Specialist, Technical Operations will oversee operational activities within a GMP facility, focusing on compliance management, process optimization, and operational excellence. Responsibilities include managing daily operations, handling CAPA and deviation management, conducting system impact assessments, maintaining documentation, implementing process improvements, mentoring team members, and ensuring compliance with industry standards.
Drive onboarding, retention, and overall success of new partners in the ad tech space. Provide proactive recommendations, analyze KPIs, and establish good relationships with partners. Must have 3 years of experience and strong communication, analytical, and revenue-driven skills.
The Process Enhancement Specialist will operate wafer fab equipment, perform manual and computer data entry, engage in daily production tasks, enhance output, reduce waste, update technical documentation, and ensure adherence to safety standards in a clean room environment.
The Dashboard Solution Specialist is responsible for designing, building, and maintaining dashboards and data views that deliver actionable insights into user experiences. The role involves collaborating with teams to translate complex data into visually compelling narratives and integrating data from multiple sources.
As an Enterprise Customer Success Manager at Box, you will manage post-sales activities for top enterprise customers, ensuring satisfaction and driving adoption of Box's services. Your role involves onboarding, relationship management, and collaboration with internal teams, while tracking customer health and addressing churn risks. You will also advocate for customers internally to improve the product and services offered.
Join Sigma Computing as an Enterprise Customer Success Manager, responsible for strategic account management, analytics expertise, NDR growth, customer advocacy, success plans, and educational initiatives. Bachelor's or Master's degree, 7+ years of experience in SaaS, analytics, or BI industry, strong analytical and communication skills required. Salary range: $132k - $165k annually.
The Customer Success Manager II at OpenGov is responsible for developing customer relationships, driving product adoption, retention, and program expansion within a designated territory of government customers. They will monitor customer health, communicate product features, and support customer engagement efforts, while also managing upsells and customer feedback.
The Associate in Client Operations will support client portfolio recordkeeping, data management, and reporting, alongside assisting advisors with inquiries. Responsibilities include maintaining performance data, collaborating on client onboarding, and enhancing workflows for improved client experience.
As the Manager of Customer Support, the role involves building a customer support team from scratch, designing processes and workflows, collaborating with various teams, and enhancing customer experiences in a healthcare technology context.
The Cannabis Conversion Specialist at 4Front Ventures is responsible for assisting with regulatory compliance and product handling. Responsibilities include creating labels, auditing packaging, and entering product conversions into tracking software. The role requires attention to detail and the ability to learn and adapt to new systems in a fast-paced environment.
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