Top Customer Success Jobs in Boston, MA
The Client Success Manager at Flywire will be responsible for executing strategies to improve client retention and revenue growth through upselling and providing analytical insights. This role involves building strong client relationships, delivering payment solutions, strategic consultation, and maintaining a professional relationship with clients. The individual will also collaborate with sales teams and contribute to the development of onboarding best practices.
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The Customer Success Associate will work with Strategic Customer Success Managers to build and execute success plans for customers using Robin’s platform, promote customer engagement, and collaborate with Product and Marketing teams to enhance customer experience and uncover new opportunities.
As a Product Data Scientist (Senior Customer Success Lead) at ZS, you will lead client engagements by delivering impactful analytics solutions, translating client requirements into data science models, and providing insights to solve complex business problems. You will collaborate with project teams and utilize advanced analytics frameworks and data engineering skills to optimize client operations.
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The Workplace Experience Specialist at Dynatrace is responsible for creating exceptional office and event experiences, managing front desk duties, onboarding and offboarding new employees, and providing operational support for smooth office operations.
The Capital Markets Specialist at the Federal Reserve Bank of Boston will lead reviews of asset liability management practices at banks, focusing on balance sheet management and risk analysis. Responsibilities include presenting findings, developing supervisory strategies, mentoring junior staff, and contributing to high-level projects.
The Senior Recipe Specialist will develop culinary strategies and oversee recipe creation in collaboration with marketing teams in APAC. Responsibilities include managing relationships with chefs, providing feedback on recipe submissions, and researching industry trends. The role focuses on creating high-quality recipes that align with product features and consumer needs, requiring skills in project management and culinary marketing.
The Chief Customer Officer is responsible for driving a customer-first approach in the organization, managing customer success and support teams, optimizing customer lifecycle management, and leading M&A activities. This role focuses on enhancing customer value and adoption while collaborating across departments to ensure a seamless customer experience.
The Customer Adoption Manager will play a key role in customer retention and satisfaction by supporting clients in adopting and maximizing product value, pro actively monitoring performance indicators, designing recovery strategies, and collaborating with cross-functional teams to enhance client engagement.
The Government Affairs Specialist will shape regulatory policies impacting sports betting, iGaming, and fantasy sports by collaborating with legal officials, stakeholders, and providing strategic advice. Responsibilities include managing multi-state initiatives, analyzing legislation, advocating at hearings, and monitoring industry changes.
Experienced Customer Success Manager needed to support enterprise customers at mabl, ensuring they achieve their goals and maximize their experience with the platform. Responsibilities include onboarding, relationship-building, identifying expansion opportunities, and collaborating with the product team. Must have strong communication skills and experience in B2B SaaS companies.
Top Companies in Boston, MA Hiring Customer Success Roles
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