Top Customer Success Jobs in Boston, MA
The Community Support Specialist will conduct in-home visits to assist adult foster care members in paperwork processing and using the FreedomCare mobile app. They will support the Care Manager and LPN with quality service checks, provide health education, participate in care plan development, and conduct periodic quality visits while ensuring compliance with agency policies.
The RMA Specialist is responsible for managing the Return Merchandise Authorization process including receiving and processing RMA units, documenting procedures in the ERP system, troubleshooting issues with engineering and ensuring quality compliance. This role involves working collaboratively across manufacturing and supply chain functions to enhance product quality and customer experience.
The Sr. Specialist Global Trade Compliance will develop, implement, and enforce global trade policies in compliance with local regulations. The role requires monitoring regulatory changes, collaborating with stakeholders on corrective actions, and overseeing customs initiatives, including goods classification and country of origin determinations.
The Client Success Manager is responsible for overseeing revenue cycle activities, ensuring timely collection of accounts receivable, and compliance with regulations. They will manage objectives, improve operations, facilitate data accuracy, act as a subject matter expert, and develop direct reports. They will also prepare reports and maintain relationships with various stakeholders.
As a Capital Markets Specialist at the Federal Reserve Bank of Boston, you'll assess asset liability management practices in regional and community banks, focusing on balance sheet management and liquidity. You'll lead market analysis, communicate findings to bank management, and mentor less experienced colleagues while participating in high-level projects and contributing to risk assessments.
This position involves issuing insurance certificates and auto ID cards for construction company clients, managing client inquiries, and interfacing with account management teams. Responsibilities include entering certificate information, ensuring compliance with contractual requirements, and providing assistance across departments while maintaining high customer service standards.
The Off Premise Specialist drives off-premise sales for a distributor's market plan by managing relationships, executing sales strategies, and ensuring compliance with retail standards. Responsibilities include account management, sales planning, pricing evaluation, and coordinating marketing promotions to boost distribution and sales effectiveness.
The Senior Client Relationship Executive is responsible for managing relationships with complex clients, focusing on financial management and revenue growth. This role involves collaborating with clients and brokers, responding to client needs, and achieving retention and growth targets through proactive communication and relationship management.
The Executive Desktop Support Specialist provides white glove IT support for the executive leadership team, overseeing all technology-related equipment and services. Responsibilities include troubleshooting technical issues, coordinating with IT teams, maintaining documentation, and ensuring 24/7 support availability while delivering exceptional customer service.
The Customer Support Engineer is responsible for installing, maintaining, and repairing equipment at customer sites. The role includes performing preventative and remedial maintenance, managing inventory, maintaining documentation, and ensuring compliance with safety and operational standards. The engineer is also expected to enhance technical skills and complete administrative tasks.
Top Companies in Boston, MA Hiring Customer Success Roles
See All
All Filters
No Results
No Results
