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Top Customer Success Jobs in Birmingham, AL

948+ Job Results
7 Days Ago
Birmingham, AL
Remote
1,233 Employees
175K-210K Annually
Expert/Leader
1,233 Employees
175K-210K Annually
Expert/Leader
Edtech • Information Technology
As Senior Director of Customer Experience Operations, you will lead and streamline operations within the Customer Experience organization, overseeing initiatives in Customer Success Management, Professional Services, and more. Responsibilities include team leadership, cross-functional collaboration, operational management, and data analytics to enhance customer satisfaction and organizational metrics.
Top Benefits:
401-K
Company Equity
Company Outings
+17 More
7 Days Ago
Birmingham, AL
Remote
875 Employees
Junior
875 Employees
Junior
Cybersecurity
Expense Specialists at GuidePoint Security support the accounting and payroll teams by processing and auditing employee expense reports, preparing payment lists, and reconciling data in NetSuite. They also help document corporate procedures and communicate effectively within the organization.
7 Days Ago
Birmingham, AL
Remote
550 Employees
63K-65K Annually
Entry level
550 Employees
63K-65K Annually
Entry level
Healthtech • Social Impact • Software
The Leave of Absence Specialist manages leave of absence processes for care professionals, ensuring compliance with laws and regulations, providing employee support during leave, and coordinating with stakeholders. The role includes mentoring junior team members and improving leave administration practices.
Top Benefits:
401-K
401-K Matching
Company Equity
+47 More
7 Days Ago
Birmingham, AL
Remote
13 Employees
Mid level
13 Employees
Mid level
Fintech
As a Multi-Client Bookkeeper, you will be responsible for maintaining accurate financial records, managing client accounts, processing transactions in QuickBooks Online, preparing payroll and sales tax returns, and ensuring timely financial reporting to empower business owners. You will interact with clients via Zoom and email to discuss their financials and provide support on various assignments.
7 Days Ago
Birmingham, AL
Remote
141 Employees
95K-114K Annually
141 Employees
95K-114K Annually
Not Specified
AdTech • Marketing Tech

About Collectively:

Collectively - part of the Brandtech Group (formerly You & Mr. Jones) -  is the global leader in influencer marketing; combining strategy, creative, and technology to deliver the most innovative influencer work. We partner with forward-thinking brands in technology, fashion, retail, gaming, entertainment, consumer goods, and more to build deeply integrated social activation strategies...

7 Days Ago
Birmingham, AL
Remote
242 Employees
Mid level
242 Employees
Mid level
Information Technology
The Contracts Specialist will manage and administer government contracts and subcontracts, oversee financial reporting and compliance, and aid in contract proposal and review processes. Responsibilities include documentation management, financial analysis, and contract compliance oversight.
7 Days Ago
Birmingham, AL
Remote
89 Employees
Entry level
89 Employees
Entry level
Other
The Technical Support Engineer role involves providing complex technical assistance to clients, resolving software and hardware issues, documenting incidents, collaborating with various teams, educating customers, escalating problems as necessary, and maintaining the knowledge base while ensuring optimal client success.
Top Benefits:
Remote Work Program
7 Days Ago
Birmingham, AL
Remote
70 Employees
Entry level
70 Employees
Entry level
Real Estate
The Technical Support Engineer role involves providing technical assistance to clients by troubleshooting and resolving complex issues, documenting incidents, collaborating with multiple teams, and educating customers on product use. The role also includes developing support tools and maintaining a knowledge base, while keeping updated on product changes and providing feedback to improve products.
7 Days Ago
Birmingham, AL
Remote
85 Employees
48K-55K Annually
Entry level
85 Employees
48K-55K Annually
Entry level
Cloud • Marketing Tech • Real Estate • Software
As an Associate Product Support Specialist at Buildout, you will provide exceptional customer support through various channels, troubleshoot issues, create helpful documentation, and collaborate with other departments to enhance the customer experience and gather product feedback.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+45 More
7 Days Ago
Birmingham, AL
Remote
220 Employees
68K-82K Annually
Entry level
220 Employees
68K-82K Annually
Entry level
Cloud • Enterprise Web • Information Technology • Software • Cybersecurity • Automation
The Onboarding Specialist will deliver customer onboarding for Automox's cloud-native IT Operations platform, optimizing setups and providing technical support while building trust with clients. You will educate customers, manage onboarding engagements, troubleshoot issues, and create knowledge articles, all aimed at enhancing the customer experience.
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