Top Customer Success Jobs in Birmingham, AL
Managing the Customer Support team to provide excellent service and support for Tibersoft solutions. Collaborating with Engineering and CSMs to resolve production incidents and drive innovation. Ensuring all support tickets are resolved in a timely manner and documenting policies and procedures.
The Bioprocess Specialist at Cytiva is responsible for providing solutions to manufacturing challenges by engaging in technical consultations, coordinating bench scale tests, and generating technical reports. The position requires a Bachelor's Degree in Life Science, Chemical, Biological, or Engineering field with 2+ years of relevant Biotech industry experience.
The Client Success Manager at Wealth.com is responsible for managing key client relationships, ensuring satisfaction, driving revenue growth, and facilitating engagement. The role involves onboarding clients, conducting business reviews, and collaborating with various departments to enhance client advocacy. This position also requires addressing client issues and utilizing CRM tools for account management.
As a Client Partner at Livefront, you will own client outcomes by understanding their business needs, managing relationships, and ensuring delivery excellence. You will communicate Livefront's value, guide teams in executing strategies, and identify new business opportunities while earning trust within client organizations.
As a Customer Support Specialist at EngagedMD, you'll provide exceptional service to users, troubleshoot issues, support product implementation, and collect feedback to improve the platform. This entry-level role requires strong communication and organizational skills to manage customer relationships and enhance their experience with the EngagedMD application.
The Virtual Representative role at AO involves promoting and selling products or services, building strong client relationships, customizing presentations, and addressing customer inquiries to ensure satisfaction. Candidates are expected to inspire and motivate teams while making a meaningful impact on clients' lives.
The Customer Success Engineer will act as a trusted advisor for customers post-sale, guiding them through onboarding and deployment. Responsibilities include engaging with sales teams, developing customer strategies, and creating training materials to ensure customers maximize value from Cribl solutions.
The Database Administration Specialist will manage data migration projects, ensure data accuracy, conduct data analysis, and collaborate with teams to improve data quality and migrate data from legacy systems to ERP software at Datacor.
As a Customer Experience Associate at Nutrafol, you will provide empathetic customer support through calls and emails, escalate complex issues, assist customers in navigating the company website, and contribute to enhancing overall team efficiency.
The Senior Customer Success Manager at BetterCloud is responsible for overseeing the post-sale relationships of 15-25 customer accounts, ensuring they achieve their goals with the software. This role involves onboarding customers, providing ongoing engagement, gathering feedback, and advocating for customer needs, all while maintaining strong relationships and driving customer satisfaction.
Top Companies in Birmingham, AL Hiring Customer Success Roles
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