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Top Customer Success Jobs in Birmingham, AL

950+ Job Results
4 Days Ago
Birmingham, AL
Remote
400 Employees
120K-150K Annually
Senior level
400 Employees
120K-150K Annually
Senior level
HR Tech • Software
As a Senior Customer Success Manager, you will manage complex enterprise client relationships, serve as a trusted advisor, influence internal teams, drive user adoption, develop customer champions, and maintain high levels of customer engagement and satisfaction throughout the customer lifecycle.
Top Benefits:
401-K Matching
Commuter Benefits
Company Equity
+32 More
4 Days Ago
Birmingham, AL
Remote
19 Employees
60K-70K Annually
Entry level
19 Employees
60K-70K Annually
Entry level
Software
The Customer Support Representative will be responsible for providing technical support and training to customers, managing inbound ticket queues and phone calls, maintaining the customer knowledge base, advocating for customer needs, and implementing processes to enhance team scalability.
4 Days Ago
Birmingham, AL
Remote
16 Employees
Senior level
16 Employees
Senior level
Marketing Tech
The PR Customer Success Lead will oversee a team of Campaign Managers, ensuring high performance in delivering effective public relations strategies. Responsibilities include monitoring account health, driving customer renewals, and collaborating with product teams to enhance feature adoption while fostering team growth through hiring and training.
5 Days Ago
Birmingham, AL
Remote
809 Employees
140K-190K Annually
Entry level
809 Employees
140K-190K Annually
Entry level
Financial Services
The Private Client Strategist will develop complex financial plans for HNW and UHNW clients, review their financial positions, legal documents, and tax returns for optimal strategies, and collaborate with Financial Advisors and Wealth Strategists to provide tailored financial advice and support during presentations and client meetings.
5 Days Ago
Birmingham, AL
Remote
117 Employees
135K-165K Annually
Senior level
117 Employees
135K-165K Annually
Senior level
Artificial Intelligence • Machine Learning • Sales • Software
The Senior Customer Success Manager at People.ai acts as a trusted advisor for enterprise and mid-market customers, overseeing account planning and success strategies. The role focuses on driving customer adoption by identifying expansion opportunities and ensuring measurable outcomes. Key responsibilities include maintaining relationships, executing engagement strategies, and collaborating with internal teams to optimize customer success and retention.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+31 More
5 Days Ago
Birmingham, AL
Remote
100 Employees
72K-120K Annually
Mid level
100 Employees
72K-120K Annually
Mid level
Payments
Customer Success Manager responsible for building relationships with nonprofit customers, supporting fundraising efforts, and optimizing fundraising strategies using Givebutter's platform. Key responsibilities include serving as a lead contact, providing training and product education, analyzing feedback, and assisting in creating educational materials.
5 Days Ago
Birmingham, AL
Remote
11,053 Employees
175K-382K Annually
Senior level
11,053 Employees
175K-382K Annually
Senior level
Artificial Intelligence • Information Technology • Software
As a Revenue Accelerator Midmarket Specialist, you will collaborate with other sales executives to drive new opportunities using Zoom's Conversational Intelligence solutions. Your role involves coaching sales and customer success teams, utilizing AI to enhance productivity, and actively driving growth in assigned territories.
5 Days Ago
Birmingham, AL
Remote
780 Employees
Junior
780 Employees
Junior
Edtech • Information Technology
As a Tech Touch Client Success Manager at LRN, you will drive customer success through digital engagement and automation, managing a diverse customer portfolio, analyzing data for improvement, and effectively communicating with clients. You will work cross-functionally to enhance customer experiences and resolve challenges.
5 Days Ago
Birmingham, AL
Remote
109 Employees
95K-115K Annually
Senior level
109 Employees
95K-115K Annually
Senior level
Artificial Intelligence • Professional Services • Software
The Enterprise Customer Success Manager will manage a portfolio of complex accounts, focusing on user adoption, relationship management, and ensuring maximum ROI for customers. Responsibilities include hosting meetings, creating account plans, monitoring product usage, providing training, and aligning internal resources to drive customer success.
5 Days Ago
Birmingham, AL
Remote
32 Employees
Entry level
32 Employees
Entry level
Software • Business Intelligence
As a Customer Success Manager at Connectly, you will develop client relationships, identify new business opportunities, deliver sales presentations, and work with internal teams to ensure client satisfaction while meeting sales targets and analyzing market trends.
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