Top Tech Jobs & Startup Jobs in Birmingham, AL

Serve as primary client contact to support implementations, nurture relationships, present program value, ensure contractual delivery, coordinate internal teams, identify upsell opportunities, engage community members, and travel to client sites up to 25%.

Lead design, implementation, testing, and troubleshooting of complex network and security projects (data center fabrics, routing/switching, SD-WAN, cloud networking). Perform assessments, create detailed low-level designs, present deliverables, mentor junior engineers, execute maintenance, and collaborate with sales, pre-sales, and project teams to ensure successful customer deployments.

Build, deploy, and maintain production-grade ML systems across the full model lifecycle. Translate business goals into ML solutions, monitor model performance and drift, perform analyses and experiments, and collaborate with data engineers, product, and domain experts to improve risk assessment and underwriting outcomes.

Own inbound support via Intercom, provision accounts and territories, triage and escalate bugs with clear repro steps, resolve billing issues, build a self-serve knowledge base, configure support platform features (help center, workflows, bots), and deliver one-off trainings to reduce repetitive tickets.

Design, deliver, and maintain end-to-end training programs for Claims operations including onboarding, refresher/upskilling courses, e-learning and simulations, LMS/KM administration, SME coordination, and evaluation of training effectiveness to ensure floor readiness.

Manage a book of enterprise customers post-sale to drive onboarding, retention, and upsells. Use data storytelling and product expertise to optimize performance, coordinate implementations with AdOps, troubleshoot issues, and collaborate with Sales and Product Strategy to meet customer recruiting goals.

Manage integration project tracking and executive reporting for multiple acquisitions. Coordinate cross-functional workstreams, maintain trackers and action registers, investigate and resolve blockers, and support marketing operations (CRM/marketing automation, campaign tracking, sales enablement, websites) and reporting. Provide exposure to senior leadership and grow into broader Marketing & Strategy responsibilities.

The LTSA Manager will manage Long-Term Service Agreements for BESS projects, oversee negotiations, ensure operational compliance, and maintain client relationships.

Provide reference and reader advisory services, assist patrons with circulation tasks and account management, handle cash/fines, shelve and maintain collections using Dewey Decimal classification, and perform other recurring library duties under general supervision.

Design, build, and maintain WordPress sites, custom themes, and plugins. Create responsive, accessible front-end code (HTML/CSS/JS); optimize performance, Core Web Vitals, and SEO; manage WP configuration, security, and plugin updates; integrate CRMs/analytics; troubleshoot issues; maintain documentation; support QA and collaborate asynchronously with Marketing and Design.