At Canadian Solar, our vision is to make lives better by bringing electricity powered by the sun to millions of people worldwide. As a leading manufacturer of solar panels, inverters, and energy storage solutions, we've been an industry front-runner since our founding in 2001. Our commitment to sustainability is reflected in all parts of our organization as we navigate the complexities of a booming industry.
Throughout Canadian Solar's subsidiaries, e-Storage, Recurrent Energy, MSS and CSI Solar Co., we invest in our employees' growth. Our training programs and promotional opportunities ensure we all can continue to learn. We understand the importance of work-life balance and provide various flexible work options to support our employees' well-being. Join our team to "Make the Difference" by creating a lasting positive impact on the world and the communities where we operate.
Position Title: LTSA Manager
Department: Service
Compensation: $120,000 - $170,000 + annual bonus
Reports To: Director of Service
Location: Canada (Ontario or Nova Scotia)
About the Role:
The LTSA Service Manager will be responsible for managing the execution of Long-Term Service Agreements (LTSA's) for BESS projects. This will include negotiating and executing Head LTSA's with the client / owner as well as Sub-LTSA's with service providers and equipment suppliers. The role will also be responsible for achieving capacity and availability guarantees as well as managing spare parts and warranty claims. The successful candidate must be comfortable in a fast-paced, entrepreneurial environment with varying priorities and assignments, as well as demanding timelines. Experience with renewable power generation, project management and O&M is essential. The successful candidate must be customer focused with excellent interpersonal skills and experience in a supplier service environment.
Responsibilities:
Lead the negotiation of LTSA's with the client / owner and Sub-LTSA's with service provider
Prepare and review detailed scopes of work for service providers and equipment suppliers
Ensure that sites are operated in accordance with contractual requirements including achieving capacity and availability guarantees.
Manage service providers and equipment suppliers ensuring maintenance requirements are being completed to maintain equipment uptime in accordance with contractual obligations and manufacturers specifications
Recommend opportunities to improve operational efficiencies.
Review and approve maintenance reports
Analyze performance data determining root cause and performance trends
Assist with preparation of monthly reports to client / owner and present performance metrics and KPI's
Build, develop, and grow any business relationships vital to the success of the project
Serve as the primary client-facing representative, attending client meetings and managing queries
Required Qualifications and Skills:
Educational background in Engineering, or a related discipline
At least 5 years' experience in account management in renewable power generation or service environment that includes electrical, controls, and network communication systems
Strong negotiation, facilitation, risk management and consensus building skills.
Knowledge of general and national codes, medium voltage power systems and photovoltaic or Energy Storage system applications is an asset
Excellent verbal and written communication skills and the ability to interact professionally and influence positively a diverse group of executives, managers, and subject matter experts
Proven ability to prioritize, manage multiple projects, and execute in a fast-paced and dynamic environment with a strong ownership mentality
e-STORAGE is Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, colour, religion, sex, national origin, sexual orientation, disability, or veteran status.
e-STORAGE uses AI-assisted tools during parts of the hiring process, including screening and workflow automation. All final hiring decisions are made by humans.
This is a current vacancy, and we are actively hiring for this position.
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Skills Required
- Educational background in Engineering or a related discipline
- At least 5 years' experience in account management in renewable power generation
- Strong negotiation, facilitation, risk management and consensus building skills
- Knowledge of medium voltage power systems and photovoltaic or Energy Storage system applications is an asset
What We Do
Founded in 2001 in Ontario Canada, Canadian Solar (NASDAQ: CSIQ) is as a global energy provider with successful business subsidiaries in 20 countries & regions on 6 continents. Canadian Solar is both a leading manufacturer of solar PV modules and a provider of solar energy solutions, with over 14,000 employees globally. With state-of-the-art manufacturing facilities in Canada, China, Brazil and South East Asian countries, Canadian Solar now has module manufacturing capacity and has delivered more than 55 GW of premium quality solar modules to customers in over 150 countries in the past 20 years. Canadian Solar has solar power projects globally and solar power plants that are in commercial operation, with a resale value of US$1.2 billion. In addition, Canadian Solar has a geographically diversified utility-scale solar power project pipeline around 10 GWp, with projects being developed in the U.S., Japan, Latin America,Australia, EMEA, South East Asia, India and China. Of the total project pipeline, 2.9 GWp of projects are at late-stage development and have secured energy offtake agreements. In 2018, Canadian Solar achieved a revenue of US$3.74 billion, Meanwhile, Canadian Solar was listed as the Bloomberg New Energy Finance’s Tier 1 Module Manufacturer in terms of bankability for Q4 2018, and was named as Top 3 Global Utility-scale Solar PV Project Developer for 2017 by GTM Research. Canadian Solar Founder and CEO Dr. Shawn Qu blogs as a LinkedIn Influencer at https://www.linkedin.com/in/shawnqu/. Canadian Solar is making the difference by delivering more clean, safe and affordable solar energy to the world.
