Top Tech Jobs & Startup Jobs in Birmingham, AL

Partners with global GTM leaders and the Chief Revenue Officer on organizational design, talent planning, leadership coaching, performance management, succession, engagement, change management, and development. Uses people analytics and AI-native tools to support decision-making while maintaining strong data governance. Collaborates with Talent Acquisition and Compensation on hiring strategies, incentive design, and total rewards. Champions an inclusive, high-performance culture across a scaling SaaS organization.

Lead Dave’s Lifecycle and CRM function across onboarding, engagement, retention, reactivation, and transactional communications. Own the multi-product lifecycle roadmap, member journeys, next-best-action framework, KPIs, experimentation, and Braze platform strategy. Partner with Product, Marketing, Data, Compliance, and Legal while managing budgets, forecasting, executive reporting, and a team of four lifecycle marketers. Drive compliant, data-informed engagement and retention across millions of members.

Lead and scale UpCodes’ Customer Success function by managing and mentoring CSMs, building customer health scoring, setting retention and expansion KPIs, creating scalable playbooks and workflows, handling customer onboardings and escalations, and developing reporting dashboards and knowledge resources. The role combines hands-on customer leadership with team hiring, process development, cross-functional collaboration, and strategic planning.

Develop and execute integrated marketing strategies for North American enterprise accounts. Lead ABM, demand generation, digital, email, industry, and field campaigns; partner with enterprise sales on account prioritization and messaging; manage events and executive experiences; create content and enablement; coordinate cross-functional teams; and measure pipeline, revenue, and campaign performance.

Manage property and casualty claims recovery and subrogation portfolios from investigation through settlement and collection. Evaluate liability, damages, coverage, collectability, and recovery potential; prepare demand packages; negotiate settlements; track legal deadlines; coordinate arbitration, litigation, counsel, experts, and vendors; maintain accurate claims documentation, forecasts, payments, and reconciliations.

Sell RELEX supply chain and retail planning SaaS to enterprise customers across retail, wholesale, manufacturing, and CPG. Manage full sales cycle: prospecting, pipeline management in Salesforce, value-based selling, contract negotiation, and closing with C-level stakeholders while collaborating with internal teams to drive customer satisfaction and growth.

Manage day-to-day services for assigned client accounts, providing UKG product support, troubleshooting, system navigation assistance, and timely issue resolution. Maintain client satisfaction, coordinate meetings, collaborate on escalations, identify system improvements, conduct system audits, and preserve data integrity and compliance. The role requires HR systems knowledge, communication skills, and payroll or HCM experience.

Analyzes transportation spend, freight performance, routing, carrier operations, and network trends to identify cost savings and service improvements. Develops transportation models, forecasts, dashboards, KPI reporting, and budget analyses. Supports sourcing events, carrier negotiations, transportation systems implementations, data quality, process documentation, and continuous improvement initiatives while partnering with Supply Chain, Finance, Operations, IT, carriers, and other providers.

Own and architect core AI pharmacy products, including prior authorization pipelines, Epic integrations, patient communications, and production agentic systems. Build hands-on software using LLMs, RAG, function calling, and evaluation workflows in a regulated healthcare environment. Set engineering standards, make architectural decisions, manage delivery across product milestones, and collaborate across teams to ship reliable solutions that improve pharmacy operations.

Lead Workday HCM Reporting and Analytics implementations for enterprise customers. Configure, test, and maintain Workday reporting solutions, including Report Writer, Prism Analytics, composite reports, calculated fields, dashboards, discovery boards, and worksheets. Provide product demonstrations, enablement, and customer guidance while collaborating with senior stakeholders and technical teams. Apply data modeling, SQL, and business intelligence expertise to solve complex process issues and support post-launch customer success. Travel may be required up to 20%.