Top Tech Jobs & Startup Jobs in Birmingham, AL

Senior product manager leading identification, prototyping, and production of AI-powered agentic workflows. Partner with business and engineering, travel to field sites, define requirements, measure impact, maintain governance artifacts, and scale reusable AI solutions.

Lead resolution of high-severity post-sales escalations: investigate and reproduce complex networking and software issues, run customer calls, collect logs and evidence, create engineering-ready handoff packages, identify systemic patterns, and improve tooling and runbooks to raise Support's technical capability.

Deliver end-to-end technical consulting for Wrike customers: design and implement integrations, lead enterprise data migrations, build API and iPaaS solutions, create automation and monitoring, produce technical documentation and runbooks, and enable adoption through training and knowledge transfer.

Own full-cycle enterprise SaaS sales to land and expand large accounts (10,000+ employees). Lead discovery, presentations to C-suite, negotiate contracts, forecast pipeline, coordinate cross-functional teams, manage legal/procurement/security processes, drive upsell/cross-sell, and ensure smooth handoff to Customer Success.

Lead and develop a Commercial AMS sales team focused on new business and expansion across mid-market accounts. Drive pipeline generation, forecasting, deal strategy, and predictable revenue. Coach sellers, manage complex negotiations, partner cross-functionally, hire and ramp talent, and execute a land-and-expand motion to maximize customer lifetime value.

The Implementation Manager oversees the implementation of a platform for school districts, ensuring alignment with goals, managing projects, and building relationships with stakeholders to ensure effective adoption.

Lead end-to-end Salesforce enhancements: gather requirements, design solutions, configure platform (objects, flows, LWCs), manage QA/UAT and releases, monitor integrations, resolve defects, maintain documentation, and provide post-deployment support and training.

Drive Tunnl's growth in the brand market through proactive prospecting, relationship building, full sales-cycle management, and collaboration with product, engineering, and account teams. Develop account strategies, report progress to the VP of Business Development, represent the company at industry events, and close subscription sales to meet revenue targets.

Conduct original research on LLM evaluation, routing optimization, and usage patterns using billions of generations. Design evaluation frameworks and experiments, build statistical foundations for routing systems, run large-scale empirical studies, and translate findings into product improvements while collaborating with engineers, product teams, and external researchers.

Lead and build a Customer Success organization focused on retention, GRR/NRR, renewals, expansion, and customer health. Recruit and coach CSMs, implement health scoring, playbooks, KPIs, and forecasting, partner with Sales/Product/Engineering/Support, and use AI and automation to scale processes and drive long-term customer value.

Own the long-term success of a portfolio of high-value hospitality SaaS customers by driving adoption, retention, renewals, and expansion. Monitor customer health, conduct business reviews and success planning, and mitigate churn. Partner cross-functionally with Sales, Product, Engineering, Support, and Implementation while using CRM, customer success tools, AI, and analytics to deliver measurable business value.

Hunt for and close new SMB hotel customers through full sales cycle ownership. Generate pipeline via outbound prospecting and convert inbound leads, exceed new ARR quota, run value-based discovery, manage pipeline and forecasts in Zoho CRM, use Gong and AI tools to improve performance, and collaborate with Marketing, Customer Success, and Implementation to deliver a seamless buying experience and identify long-term growth opportunities.

Manage a portfolio of SMB/group healthcare customers to drive adoption, retention, and expansion of Suki products. Build relationships with clinical and IT stakeholders, onboard and train users, run business reviews, resolve escalations, forecast in SFDC, and collaborate with Sales and Marketing to uncover new opportunities and grow account footprint.

Handle high-volume inbound phone calls remotely for many client businesses, enter accurate call messages, use cloud-based tools across multiple screens, provide friendly professional service, troubleshoot minor computer issues, and work reliably from a quiet home workspace.