Top Customer Success & Experience Jobs in Baton Rouge, LA

The Claims Specialist manages high-value commercial general liability and auto claims, leading investigations, representing the company, and collaborating with teams to enhance outcomes and compliance.

Coordinate and maintain excellent client relationships by communicating clearly, managing tasks, prioritizing in a fast-paced environment, solving problems, and supporting client-focused account activities. Use Microsoft Office and common business software, work independently and collaboratively, and ensure organized, detail-oriented delivery of client services.

As a Customer Support Executive, you'll provide technical support, resolve client issues, and manage requests using Salesforce and Jira while ensuring excellent service communication in Arabic and Turkish.

Own technical success for strategic FOSSA customers, leading complex integrations, OSS compliance and vulnerability audit engagements, including M&A activities. Advise stakeholders, deploy FOSSA across varied build environments, support CI/CD integrations, develop technical champions, document rollouts, troubleshoot defects, and coordinate escalations with internal teams. Travel up to 20% may be required.

The Neuropsychologist will provide neuropsychological evaluations, interpret test results, produce reports, and collaborate with care teams to ensure effective mental health treatment.

The Account Manager serves as the communication link between clients and internal teams, managing projects, preparing meeting materials, and analyzing results to drive strategy implementation and client success.

Student workers assist with various campus tasks including filing, scanning, and helping with student workshops. Community service hours are required.

Provide front-line support in the CBT lab and Member Services: greet and seat students, log on systems, monitor testing and Sterling queue, print cards, assist instructors and members, troubleshoot basic IT issues, prepare/close lab, and maintain security and cleanliness.

The BHI QI Training Specialist designs and delivers training programs in public health informatics, focusing on quality improvement and user training for EHR systems. The role involves collaborating with teams to assess needs, develop training materials, and evaluate effectiveness while integrating performance measures and health outcomes.

Serve as a strategic advisor to automotive dealership leadership, connecting Numa’s AI platform to profitability, productivity, and customer satisfaction goals. Lead executive QBRs, develop 90-day engagement plans, translate performance data into actionable insights, and drive retention and expansion. Build trusted relationships with dealership GMs, manage multiple accounts, collaborate with Product, Customer Success, and Sales, and travel onsite as needed.