Top Tech Jobs & Startup Jobs in Baton Rouge, LA

Provide frontline customer support through live chat and email, troubleshooting account, billing, domain, and transactional issues. Meet quality, productivity, and customer satisfaction targets; maintain product knowledge; identify and escalate significant customer issues. The role requires weekend and holiday availability, reliable home internet, and a dedicated workspace.

Own end-to-end B2B demand generation, including integrated campaigns, ABM, email nurture, organic social, website initiatives, conversion optimization, and performance reporting. Partner with Sales, Product Marketing, Customer Success, agencies, design, and product teams to generate measurable pipeline. The role requires strategic planning, hands-on execution, data-driven optimization, strong writing, and management of multiple concurrent programs, with emphasis on SaaS, technical audiences, open source, and product-led growth.

Lead a hands-on IAM engineering team building scalable authentication and authorization services for multi-tenant enterprise customers. Shape architecture, write production Go code, review changes, manage on-call operations, and own observability, reliability, and security. Recruit and develop engineers, manage roadmaps and delivery, partner with product and enterprise stakeholders, and drive identity platform initiatives including SSO, provisioning, policy enforcement, token strategy, and regulatory auditing. Promote responsible AI coding-tool adoption and maintain high engineering standards.

Lead exploratory testing within R&D, uncovering risks that automated checks miss across complex, configuration-driven insurance systems. Develop test charters, risk models, coverage and testability maps, and clear bug, risk, and compliance narratives. Partner with Product and Engineering on specification-by-example, observability, testability, and release readiness. Build testing tools, evaluate AI-generated code and tests, coach quality practitioners, and support auditable quality decisions without owning release approval.

Manage security operations and lead a security engineering team defending endpoints, SaaS, infrastructure, and corporate systems. Serve as senior Incident Commander, oversee detection and response using CrowdStrike, conduct cybersecurity risk assessments, and improve vulnerability, patch, access, and configuration management. Build detection coverage across endpoint, identity, SaaS, and cloud signals while partnering with AppSec and technical leaders. Lead the company’s AI security strategy and develop specialized security capabilities.

Leads the design, automation, operation, and scaling of infrastructure across on-premises data centers, GCP, and AWS. Responsibilities include infrastructure as code, configuration management, networking, load balancing, DNS, monitoring, observability, distributed systems administration, documentation, technical direction, project leadership, and mentoring. The role requires deep Linux, hardware, networking, cloud, storage, backup, and Python automation expertise.

Own the end-to-end integration and automation architecture for the MyCDW platform. Design ServiceNow integrations, APIs, event-driven patterns, middleware, data contracts, AI-agent guardrails, automated workflows, and observability. Establish governance, security, coding standards, testing, documentation, and reusable architecture patterns. Evaluate platforms, lead prototypes, resolve complex issues, manage vendors, influence stakeholders, and align solutions with business strategy, compliance requirements, scalability, resilience, and cost objectives.

Own the security and identity architecture for CDW’s MyCDW ServiceNow platform. Lead consolidation of Entra, Okta, and ServiceNow authentication; architect SailPoint-to-Entra IGA migration; define RBAC, lifecycle, certification, governance, and compliance controls; and guide threat modeling, monitoring, risk reduction, and remediation. Partner across technology and compliance teams, lead IAM and security engineers, manage vendors, and develop strategic roadmaps for secure, cost-effective platform transformation.

Lead implementation and onboarding of private fund management software for private equity clients. Translate fund accounting, investment structures, and client requirements into business logic and product enhancements. Build relationships with CFOs and Controllers, plan rollouts, prioritize roadmap needs, and collaborate with Product and Engineering teams to design and test complex fund structures.

Own the end-to-end onboarding program for new sales hires, including strategy, design, delivery, logistics, content, learning paths, certifications, and ramp milestones. Build a scalable, measurable program in a modern LMS or enablement platform, translate sales methodology into practical training, facilitate virtual sessions, assess rep readiness, and continuously improve outcomes using data and stakeholder feedback.

Build and lead enablement programs for Customer Success and Implementation teams, including onboarding, product training, continuous learning, playbooks, and AI-enabled workflows. Identify performance gaps, translate product updates into practical training, improve adoption of tools and processes, and establish feedback loops with Product, Support, Customer Education, and Product Marketing. The role supports stronger renewals, expansions, customer outcomes, and operational efficiency in a growing SaaS organization.

Leads and develops a team of Corporate Sales Engineers supporting technical sales engagements. Establishes processes for product demonstrations, remote proof-of-value installations, customizations, evaluations, and customer presentations. Partners with sales leaders and account executives, resolves escalations, mentors team members, and participates in customer calls as a player-coach. Requires strong knowledge of endpoint security, incident response, computer forensics, network administration, and antivirus technologies.

Build and scale AI platform infrastructure for internal agents across AWS/GCP. Integrate identity (Okta, OAuth2/OIDC), implement agentic security, containerized deployments (Docker/Kubernetes), CI/CD and Terraform-based pipelines, run vendor evaluations, and design observability/telemetry for LLM-driven workflows while collaborating with security, identity, and engineering teams.

Design, build, deploy, and iterate production-ready AI agents and LLM-based solutions that integrate with enterprise workflows. Rapidly prototype, evaluate, and optimize agents for performance, cost, and adoption. Partner across functions to redesign workflows, contribute to an AI Center of Excellence, and ensure responsible, secure, and scalable agent development.

Design, build, and scale highly available backend and frontend systems powering Coinbase trading experiences for millions of users. Architect extensible support for multiple trading types and assets, evolve critical production infrastructure, partner with product and design, and promote engineering quality through code reviews, mentorship, and knowledge sharing.

Lead end-to-end ML systems for identity verification, including document authenticity, face match, liveness and deepfake detection. Build GNN-based identity graphs, behavioral/device-intelligence models, vendor benchmarking/evaluation, and production enforcement. Mentor engineers and align ML architecture with Product, Compliance, Risk, and Security stakeholders.

Lead enterprise B2B product marketing for Base financial markets: define GTM roadmap, positioning, segmentation, and launches for trading, lending, and tokenization; build repeatable case-study and sales-enablement assets; run cross-functional launches; drive competitive and market intelligence; define and optimize metrics; mentor junior PMMs.