Top Tech Jobs & Startup Jobs in Baton Rouge, LA

Provides Tier 1 and Tier 2 end-user support through tickets, calls, and email. Responsibilities include troubleshooting Windows and macOS systems, managing accounts and permissions, installing software and updates, configuring workstations, maintaining printers, supporting Zoom and Slack, managing hardware and software inventory, repairing equipment, training employees, and providing onsite technical support at offices, events, and the Sundance Film Festival.

Supports and optimizes HR technology by analyzing requirements, configuring HCM modules, developing tests, resolving production issues, maintaining data integrity, supporting integrations and reporting, and leading system enhancement workstreams. Partners with HR, Payroll, IT, vendors, and business stakeholders while ensuring privacy, security, governance, documentation, training, and continuous improvement. Provides subject-matter expertise, coaches users and analysts, and applies responsible AI practices.

Maintains and matures the enterprise third-party risk management program. The role evaluates vendor cybersecurity, privacy, resiliency, and regulatory controls; maps findings to frameworks; manages remediation and documentation; supports SOC 2 and PCI DSS audits; and oversees vendor dependencies, exceptions, and notifications. It partners with cybersecurity, legal, procurement, product, auditors, and clients to communicate risk, support compliance, improve resiliency, and strengthen governance processes.

Supports treasury operations through daily cash positioning, cash forecasting, liquidity analysis, banking administration, debt compliance, fraud controls, and revenue-to-cash reconciliation. Investigates payment and deposit discrepancies, analyzes cash trends, assists with close and audits, maintains treasury documentation, and improves cash management processes. Partners with Accounting, IT, Operations, banks, and payment processors to strengthen controls and reporting accuracy.

Own the reliability, scalability, security, and performance of Rezilient’s healthcare platform. Design and operate cloud infrastructure, Infrastructure as Code, CI/CD pipelines, observability, container orchestration, incident response, automation, disaster recovery, and security controls for PHI. Establish SLOs, SLIs, and error budgets; reduce operational toil; lead postmortems; and partner with engineering, product, and security teams to deliver resilient services.

Design and ship end-to-end product features, partnering with product managers and engineers to turn ambiguous problems into usable, polished solutions. Contribute to design systems, reusable components, and documentation; engage customers to inform decisions; provide and receive direct feedback; and help improve design processes while navigating changing priorities.

Owns renewal and expansion revenue for managed services clients in the financial services sector. Responsibilities include contract renewals, upselling and cross-selling cloud services, executive account management, QBRs, contract negotiations, onboarding, adoption, strategic account planning, and cross-functional leadership. The role requires strong B2B technology sales experience, knowledge of AWS and Azure, and the ability to grow recurring revenue and build long-term client relationships.

Owns net-new and expansion revenue across state, local, and education (SLED) accounts. Leads complex enterprise software sales cycles, manages RFPs and contract renewals, develops account plans, maintains pipeline and forecasts, and ensures procurement compliance. Builds relationships with technical, procurement, and executive stakeholders while coordinating with channel partners and internal teams. Success is measured by bookings, pipeline health, forecast accuracy, account expansion, and executive relationship strength.

Manage and grow a portfolio of digital agency partners through relationship development, channel sales, account strategy, joint go-to-market initiatives, training, events, and co-selling. Drive revenue targets, recruit and onboard partners, monitor client and account health, manage retention risks, report performance, and advocate for partner needs. Collaborate with Marketing, Sales, Customer Success, Product, and leadership teams while supporting partner events and adapting strategies to market and industry changes.

Build AI agent evaluation and trace intelligence features, run benchmarks and experiments on Mastra primitives, and use findings to improve agent accuracy, configuration, and behavior. Develop tools that help developers understand agent performance and enable automatic self-improvement through evaluations, suggestions, and rollouts. This hands-on role combines experimentation, benchmarking, and production framework engineering in a fully remote environment.