Client Executive, Managed Services (Financial Services)

Posted Yesterday
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Hiring Remotely in United States
Remote
Expert/Leader
Information Technology
The Role
Owns renewal and expansion revenue for managed services clients in the financial services sector. Responsibilities include contract renewals, upselling and cross-selling cloud services, executive account management, QBRs, contract negotiations, onboarding, adoption, strategic account planning, and cross-functional leadership. The role requires strong B2B technology sales experience, knowledge of AWS and Azure, and the ability to grow recurring revenue and build long-term client relationships.
Summary Generated by Built In

Presidio, Where Teamwork and Innovation Shape the Future
At Presidio, we’re at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses—and their customers—to achieve more through innovation, automation, and intelligent insights.

The Role
The Client Executive, MS Renew and Expand plays a critical role in safeguarding and growing recurring revenue streams within assigned customer accounts.  This position is focused on maximizing client lifetime value by ensuring contract renewals, driving upsell and cross-sell opportunities and expanding the adoption of cloud services in the Financial Services market.  This role requires a strategic approach to account management, proactive engagement with key stakeholders, and alignment with OEM and partner strategies to deliver measurable business outcomes.  Success in this position is defined by consistent revenue retention, accelerated growth, and deep client relationships that foster long-term loyalty. 

Key Responsibilities 

Revenue Retention & Growth 

  • Ensure timely contract renewals to maintain recurring revenue streams and prevent churn. 
  • Drive expansion within existing accounts through upsell and cross-sell. opportunities across the cloud managed and cloud services portfolio. 
  • Achieve and exceed revenue growth targets by identifying and capitalizing on client needs and market trends. 

      Strategic Account Leadership 

      • Lead proactive engagement with key stakeholders to secure renewals and identify growth opportunities.
      • Conduct Quarterly Business Reviews (QBRs) to showcase ROI, reinforce value, and position new offerings. 
      • Manage contract negotiations to optimize terms and ensure long-term client commitment. 

        Collaboration & Execution 

        • Serve as the primary internal owner for revenue outcomes within assigned accounts for all managed and cloud managed services offerings. 
        • Coordinate cross-functional teams, including Customer Experience Managers, to deliver seamless client experiences that drive retention and growth. 

          Onboarding & Adoption 

          • Oversee onboarding processes to accelerate time-to-value and set the foundation for success and expansion. 
          • Drive adoption of Cloud Managed services post onboarding to ensure clients realize full value and increase consumption. 

            Cross-Functional Leadership 

            • Collaborate closely with internal stakeholders across Sales, Engineering, Operations, and Marketing to execute regional go-to-market strategies. 
            • Act as a regional leader within the Managed Services Sales organization—coaching peers informally, sharing best practices, and helping shape future offerings and strategies. 
            • Participate in quarterly business reviews, pipeline reviews, and cross-departmental strategy sessions to help refine Presidio’s approach to Managed Services sales. 

                Market and Account Strategy 

                • Conduct strategic account planning to identify whitespace, new business opportunities, and new business through our partner channel as it relates to existing Managed Services clients. 
                • Build and maintain strong executive-level relationships within client organizations. 
                • Stay current on industry trends, competitor activities, and evolving customer demands to position Presidio as a market leader. 

                    Qualifications 

                    Required: 

                    • Minimum 7-10 years of progressive B2B sales experience, ideally within IT Managed Services, Cloud, or Technology Solutions industries. 
                    • Proven success meeting or exceeding annual sales quotas with a focus on new growing existing business. 
                    • Strong understanding of modern infrastructure, multi-cloud architecture (AWS, Azure), cybersecurity, and digital transformation solutions. 
                    • Exceptional communication, presentation, and relationship-building skills with both business and technical stakeholders. 
                    • Strong business acumen, analytical thinking, and financial modeling capabilities. 
                    • Demonstrated ability to lead cross-functional initiatives and influence without formal authority. 
                    • Potential for travel 10-15% of the time to support customer, partner, and internal meetings. 

                                Preferred: 

                                • Prior experience with enterprise-level managed services engagements or recurring revenue models. 
                                • Familiarity with Presidio’s ecosystem of OEMs and cloud providers (e.g., Cisco, Dell, AWS, Microsoft, VMware, etc.). 
                                • Experience selling outcome oriented solutions.  
                                • Bachelor’s degree in Business, Marketing, or related field (or equivalent experience). 

                                       Your future at Presidio
                                      Joining Presidio means stepping into a culture of trailblazers—thinkers, builders, and collaborators—who push the boundaries of what’s possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

                                        Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you’ll be part of a team that is shaping the future.

                                        Ready to innovate? Let’s redefine what’s next—together.

                                        About Presidio
                                        At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio’s expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit www.presidio.com.

                                        *****

                                        Applications will be accepted on a rolling basis.

                                        Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve.

                                        Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

                                        The "Know Your Rights" Poster is available here: https://www.eeoc.gov/poster

                                        Presidio's EEO Policy Statement is available here: https://www.presidio.com/careers

                                        Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and your contact information.

                                        Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to [email protected].

                                        Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

                                        Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs.

                                        #LI-FI

                                        Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
                                        This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

                                        Skills Required

                                        • 7-10 years of progressive B2B sales experience, ideally in IT managed services, cloud, or technology solutions
                                        • Proven success meeting or exceeding annual sales quotas, including growing existing business
                                        • Strong understanding of modern infrastructure, multi-cloud architecture, AWS, Azure, cybersecurity, and digital transformation solutions
                                        • Exceptional communication, presentation, and relationship-building skills with business and technical stakeholders
                                        • Strong business acumen, analytical thinking, and financial modeling capabilities
                                        • Ability to lead cross-functional initiatives and influence without formal authority
                                        • Ability to travel 10-15% of the time for customer, partner, and internal meetings
                                        • Experience with enterprise-level managed services engagements or recurring revenue models
                                        • Familiarity with Presidio's OEM and cloud provider ecosystem, including Cisco, Dell, AWS, Microsoft, and VMware
                                        • Experience selling outcome-oriented solutions
                                        • Bachelor's degree in Business, Marketing, or a related field, or equivalent experience

                                        Presidio Compensation & Benefits Highlights

                                        The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Presidio and has not been reviewed or approved by Presidio.

                                        • Strong & Reliable Incentives — Variable compensation in sales and adjacent roles can materially lift total earnings when targets are met. On‑target earnings are portrayed as attractive for roles like account executives and sales engineers, with notable upside for top performers.
                                        • Leave & Time Off Breadth — Flexible or "unlimited" PTO is available in many groups. Remote and hybrid flexibility further broaden schedule control.
                                        • Inclusive Benefits Coverage — The package includes adoption assistance, parental leave, fertility benefits, ERGs, commuter benefits, tuition assistance, and paid training. These offerings complement core medical, dental, vision, life/disability, and 401(k) coverage.

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                                        The Company
                                        HQ: New York, NY
                                        3,150 Employees

                                        What We Do

                                        Presidio is a leading global digital systems integrator developing innovative technology solutions to help clients digitally transform their business. We specialize in simplifying IT by modernizing data, applications and infrastructure. Our full lifecycle model of professional and managed services power resilient cloud, security, infrastructure modernization and workforce transformation solutions for 7,000 middle market, enterprise and government clients. With an industry-leading 3:1 ratio of engineers to salespeople, we are uniquely positioned to develop and manage world-class business solutions at consumer speed. Partnering with Presidio allows organizations to capture new digital revenue streams while focusing on their core business. We handle the technical complexity and match spend to business value through flexible payment and consumption solutions.

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