Top Tech Jobs & Startup Jobs in Baton Rouge, LA

Provide high-volume, phone-based technical support and real-time troubleshooting for hardware, software, network, and access issues. Create and manage incidents in ServiceNow or similar ITSM tools, escalate complex problems, collaborate with internal teams, and recommend process improvements while maintaining security, data privacy, and excellent customer service in a remote workspace.

Own and resolve complex medical billing and insurance cases end-to-end after AI handoff. Contact providers, insurers, and collections; investigate claims and benefits; advocate for users; maintain clear documentation; communicate progress; and improve playbooks while partnering with Product and Engineering.

Lead and align Sales, Customer Success, and Lifecycle Marketing to scale revenue and retention. Build high-performing teams, simplify systems and processes, design expansion paths, improve customer experience with data and AI, and operationalize repeatable go-to-market and executive engagement strategies.

Provide Tier 1 IT support, manage employee onboarding/offboarding and hardware lifecycle, maintain IT documentation and knowledge base, assist with access reviews and legal hold processes, support Jira administration, handle IT procurement/expenses, and communicate IT changes to users.

Own NetBox Core product direction and commercial delivery, steward the open source community, drive data model and API roadmap, translate customer needs into shipped features, and align cross-functional teams on releases, pricing, and platform capabilities.

As a Senior Solutions Consultant, you will drive complex SaaS deals, collaborate across teams, lead technical discovery, and mentor peers while focusing on customer success and integration solutions.

The Senior Product Marketing Manager will lead AI observability narrative, market positioning, GTM strategies, and sales enablement to shape the market understanding of the infrastructure supporting AI reliability.

The Commercial Account Executive manages customer relationships in the mid-market segment, focusing on exceeding quota, generating new business, and ensuring customer satisfaction with GitLab's solutions.

Manage and expand a defined portfolio of enterprise accounts through upsell, cross-sell, and multi-product sales. Build executive relationships, develop strategic account plans, drive Operations Cloud adoption, execute complex sales cycles with technical validation, and maintain disciplined forecasting in Salesforce.

Under guidance of senior staff, design, configure, test, deploy, and support Microsoft Dynamics 365/CRM solutions across sales, service and marketing. Gather requirements, produce specifications, assist testing and training, mentor junior consultants, support client communication, and contribute to business development and proposals.