Top Customer Success & Experience Jobs in Baltimore, MD

The Partner Education Specialist will manage the Help Center, develop training materials, write and edit scripts, and enforce style guidelines to improve content quality and knowledge operations.

The Director of Customer Operations will lead CX and VIP teams, optimize customer experience processes, and maintain operational excellence across MyPrize's 24/7 platform.

As a French Fact-Checking Annotator, you will evaluate content for factual accuracy, apply guidelines, identify misinformation, and provide detailed annotations.

The Customer Success Manager will drive client satisfaction and retention, build enterprise relationships, and strategize for account growth, while ensuring customers receive maximum value from Axiom's solutions.

This role involves managing strategic enterprise accounts, driving customer adoption and outcomes, troubleshooting technical issues, and fostering growth through partnership with client teams.

Looking for an interpreter for consecutive interpretation between Korean and Uzbek during an event in South Korea and China in early 2025. The job requires travel to both locations.

Manage the configuration, security, and data quality of Salesforce. Responsibilities include user management, data governance, automation, reporting, and release management, while collaborating with stakeholders for improvements.

Lead the onboarding and implementation of new clients for iCareManager, managing projects, conducting training, and ensuring client satisfaction throughout the process.

The Senior Customer Success Manager drives revenue growth by ensuring customer satisfaction, building strong relationships, managing renewals, and promoting product solutions aligned with client goals.

The Solutions Engineer will collaborate with Account Executives, manage customer technical requirements, design tailored solutions, conduct demos, and ensure long-term customer success.