Top Customer Success & Experience Jobs in Baltimore, MD

Join Kooth's Talent Network to connect with future opportunities in various roles related to youth mental health support, marketing, and clinical operations.

Manage law firm partners by analyzing performance metrics, diagnosing issues, and driving improvement through data-driven partnerships. Collaborate with teams and communicate effectively to enhance client outcomes.

Testers will assess an airport's user experience with a ride sharing app by walking the route from the security exit to the pickup point and documenting their experience.

The Client Relations Team Specialist will address client service requests, process endorsements, issue new business, and answer client inquiries regarding coverage.

The Senior Technical Account Manager drives adoption of Azul Prime in strategic customer accounts by providing technical leadership, troubleshooting, and collaborating with engineering teams to optimize Java application performance.

Lead and scale the enterprise Customer Success function, focusing on retention, adoption, and expansion for complex enterprise customers. Manage a team, develop strategies, and foster executive relationships to ensure successful healthcare outcomes.

The Customer Success Manager ensures customers achieve measurable outcomes using the SQREEM platform by driving outcomes, providing strategic advice, managing customer health, and expanding revenue within accounts.

The Live Ops Manager will manage a AAA game's Live Ops execution, focusing on player engagement and collaboration with cross-functional teams to enhance player experiences.

Provide remote technical support, troubleshoot issues, design security solutions, manage cloud and virtualization environments, and communicate with clients. Requires strong IT skills and customer service.

As a Benefits Call Center Representative, you'll assist employees with inquiries about benefits while managing a high volume of calls and necessary administrative tasks.