Top Customer Success & Experience Jobs in Baltimore, MD

The Solution Consultant will diagnose business needs, present compelling business cases, lead sales cycles, and deliver tailored product demonstrations for supply chain solutions.

The Integrated Marketing Intern will assist in campaign planning, execution, and reporting while rotating through various marketing channels for hands-on experience.

The job requires expertise in managing Google My Business profiles, especially for the US market. Responsibilities include verification methods and adapting to various software systems while multitasking effectively.

Own end-to-end state launch projects: translate state QAPs into system logic, run scripts, validate scoring with SQL, perform QA, maintain updates, and support customers on scoring and rules.

The Platform Success Manager will oversee a book of clients, guiding their ServiceNow strategies, ensuring client satisfaction, and leading delivery teams to meet business outcomes.

The VP of Strategic Accounts drives customer growth and retention through deep understanding of their business, overseeing account management, and ensuring high customer satisfaction. Responsibilities include revenue growth, contract renewals, client relationship management, and collaboration with internal teams to enhance service delivery.

The Senior Trial Success Manager drives revenue growth by managing enterprise trials, engaging executives, and demonstrating measurable value to customers. Responsibilities include strategic trial design, data-driven storytelling, and cross-functional leadership to influence sales outcomes and foster long-term partnerships.

The Customer Success Manager will lead onboarding, maintain relationships, analyze data, facilitate renewals, and gather customer feedback while managing complex district implementations.

The Customer Success Manager II manages customer relationships, driving platform adoption and retention, while collaborating with various departments to ensure client success.

The Arlo/RLA Customer Success Manager oversees post-election audit product services, optimizing customer onboarding, training, and support processes across various states.