Top Customer Success & Experience Jobs in Baltimore, MD

The Technical Support Representative provides front-line customer support, troubleshooting issues, and assisting in the integration of web products while delivering technical training and guidance.

The Customer Success Associate will ensure customer satisfaction and retention, provide training, and collaborate with teams to enhance customer experiences.

The Account Manager is responsible for managing and growing brokerage customer relationships, ensuring compliance, and executing freight operations effectively.

The Policyholder Success Manager guides policyholders through workers' comp claims management, fostering relationships, analyzing data, and collaborating cross-functionally to ensure client success and satisfaction.

The Supply Chain Analyst Intern will analyze supply chain processes, assist with data analysis, reporting, and internal workflow optimizations, and support documentation and administrative tasks.

As a Virtual Assistant, you will manage calendars, handle email inquiries, perform data entry, conduct market research, manage social media, assist with customer service, and support project management tasks for clients.

This role provides executive support to the Managing Director, managing schedules, correspondence, meetings, and coordinating team projects across time zones.

Create developer-facing content and programs to drive revenue for the go-to-market team while collaborating with marketing and sales to support lead generation.

The Workflow Solutions Consultant drives growth through technical support and partner engagement, focusing on workflow automation and consulting to ensure customer success and solution adoption.

The Sales Engineer will drive new sales opportunities for the Boltline platform, providing technical expertise and managing customer relationships to enhance hardware sales.