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Top Customer Support Jobs in Baltimore, MD
Transportation
Lead and scale high-performing support and dispatch teams, optimize processes, integrate AI, and collaborate cross-functionally to enhance transportation services.
Top Skills:
Ai ToolsCrm ToolsDispatch SoftwareZendesk
Artificial Intelligence • Big Data • Consumer Web • Digital Media • Marketing Tech
The Director of Call Center oversees sales operations, drives performance, enhances customer service quality, and implements innovative strategies for efficiency and scalability.
Top Skills:
CRMFive9LookerNicePower BIQuality Assurance SoftwareTableauTalkdeskTwilioWorkforce Management Systems
Automotive • Professional Services
The Vehicle Product Application Specialist will handle the cleaning of vehicles, check tire pressure, inspect for defects, and provide customer service. No prior experience is required as paid training is provided.
Healthtech • Biotech
Labcorp seeks medical professionals to conduct biometric screenings and COVID-19 testing at events, providing excellent customer service and maintaining privacy.
Top Skills:
Cholestech LdxComputerTablet
Healthtech
The Insurance Claims Specialist manages patient accounts, submits claims, follows up on unpaid claims, and provides customer support, ensuring compliance with regulations.
Top Skills:
Cpt CodingIcd-10
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Energy • Utilities
CLEAResult seeks talented individuals for sustainability roles focused on energy efficiency, climate change, and environmental impact. Opportunities exist in various skillsets including marketing and customer support.
Biotech
The role focuses on improving customer experience operations, managing teams, optimizing processes, overseeing system administration, and ensuring operational excellence in customer interactions.
Top Skills:
CustomergaugeGainsightGuidecxSalesforce
Hardware • Machine Learning • Security • Software
Responsible for resolving customer billing issues, managing case operations, maintaining accurate records, and supporting finance team functions while fostering communication across teams.
Top Skills:
ExcelSalesforce
Insurance • Software
Examine and process Life and Annuity death claims, analyze liability, ensure compliance with regulations, and provide customer support.
Top Skills:
Claim Administration SystemsLob (Line Of Business) Systems
Healthtech • Software • Biotech
The Head of Care Services is responsible for leading and scaling a multidisciplinary care team, ensuring high-quality patient care and operational efficiency, while developing strategies for service delivery and team performance.
Top Companies in Baltimore, MD Hiring Operations + Support Roles
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