Top Operations & Support Jobs in Baltimore, MD

Provide implementation, troubleshooting, and maintenance of IT systems. Manage infrastructure and day-to-day operations, monitoring, and problem resolution for client/server, storage, network, and mobile devices. Deliver Tier 1 and Tier 2 support, escalate and communicate status, dispatch and resolve hardware issues. Configure and manage UNIX and Windows operating systems, install OS software, troubleshoot, and implement enhancements to improve reliability and performance.

Provide transaction coordination and client service for corporate real estate portfolios: manage lease expirations, prepare negotiation summaries and reports, support documentation for leases/purchases/subleases, coordinate commissions and revenue entries, update TM systems (Fusion/CoStar/REFLEX), and perform portfolio reporting and administrative tasks.

Lead end-to-end title, registration, and compliance operations across the US and Canada. Drive transformation through process improvement, automation, partner management, budgeting/P&L, and hands-on leadership of multi-jurisdictional teams to improve client experience, quality, throughput, and cost efficiency.

Serve as primary client contact for vehicle account issues, coordinate sale run and reconditioning processes, inspect vehicles, complete estimates, conduct condition report and imaging audits, promote Manheim/CAI services, and ensure compliance with NAAA guidelines and Cox SLAs while providing exceptional customer service.

Administer and optimize NetSuite ERP and integrations, implement customizations (SuiteScript, SuiteFlow, SuiteAnalytics, SuiteTalk), support end users, develop reports, lead ERP upgrades and integrations (Celigo/Boomi), maintain data integrity, documentation, and high availability, and assist cross-functional IT projects and disaster recovery.

Administer and maintain a federal librarys digital preservation repository and digitization infrastructure. Configure workflows, metadata schemas, and permissions; validate ingests and fixity; monitor storage and system performance; manage change control; integrate catalog systems; support backups, replication, and disaster recovery; and document configurations and operational metrics.

The Director of Horticulture will lead garden operations, oversee staff, manage budgets, and ensure high horticultural standards while engaging with the community and supporting fundraising efforts.

Provide technical support and troubleshooting for network, desktop, and systems hardware/software; deliver remote support worldwide; investigate, resolve, and escalate cloud infrastructure and helpdesk issues; install and move equipment; perform data transfer tasks and integrity testing.

Provide administration and support for Windows Server 2019/2022 and Windows 10/11 clients, manage AD/DNS/Certificate Authorities, administer RHEL/Amazon Linux in AWS, deploy and maintain AWS and on-prem environments, and automate provisioning and configuration using SaltStack, Ansible, Bash and Python.

The Analyst will support DTS order processing for travel and vouchers, ensuring compliance with DoD regulations, while maintaining attention to detail and communication.