Top Operations & Support Jobs in Baltimore, MD

Administer, monitor, troubleshoot, and maintain secure cloud-based Linux infrastructure and large-scale distributed data platforms (Hadoop/Accumulo). Implement automation (Bash/Python), configuration management (Puppet), patching, access controls, storage/backup, and incident response. Collaborate with engineering, network, and cybersecurity teams, maintain documentation and SOPs, and participate in after-hours on-call rotation to ensure availability and security for mission-critical systems.

Manage, maintain, and secure enterprise Linux environments: install/configure systems, monitor performance, manage access and security, troubleshoot issues, apply patches and hardening, and automate routine administrative tasks.

Provide technical support and troubleshooting for network, desktop, and systems hardware/software; deliver remote support using desktop mirroring and remote access tools; identify, investigate, resolve, and follow up on cloud infrastructure and helpdesk issues; coach and guide less-experienced staff.

The Records Management Specialist III supports a federal agency with technical and management tasks for records, assists in planning and strategy, and handles automated systems.

The General Accounting Administrator will oversee office operations, manage staff productivity, coordinate meetings, and produce various reports while ensuring excellent customer service.

The Lab Manager will handle Help Desk functions, support equipment and user setups, manage tickets, and assist with systems administration tasks while maintaining asset records and providing support for lab staff.

Receive and process incoming equipment, software, and other orders; verify sales order packages for accuracy; coordinate with Sales, Sales Administration, Operations, and Finance to ensure orders are billed and funded; process trade-ins, national account ship-in orders, and rental/sales billing; index sales packets and manage delivery paperwork; maintain accuracy under time-sensitive deadlines.

Provide systems administration and end-user support for Linux and Windows environments, including Windows Server 2019, Active Directory, virtualization (VMware/Red Hat), deployment/patching, backups, hardware troubleshooting/reimaging, and security monitoring using tools like Ansible, SALT, Splunk, Puppet, SolarWinds, and Nessus. Must hold active TS/SCI with polygraph and be a US citizen.

Provide high-level administrative support to executives: manage calendars, schedule meetings, coordinate travel (domestic/international), draft/edit correspondence, maintain records and filing systems, produce briefing materials and minutes, liaise with stakeholders, and support office policies, special projects, and logistics.

Provide Tier 1/2 support, maintain and optimize enterprise Linux and Windows systems, manage virtualization (VMware), automate with scripting and Puppet, apply patches, troubleshoot mission-critical secure environments, and communicate status to stakeholders.