Top Operations & Support Jobs in Baltimore, MD

Supports global investment operations and client account services through business analysis, data querying, process mapping, workflow improvement, automation, system testing, and daily operational processes. Interns may work across middle office, performance analysis, compliance, fund administration, accounting, client implementation, account servicing, or investment reporting. The program includes mentoring, training, networking, and exposure to senior leaders.

Provides part-time administrative support across HR, mortgage licensing, accounting, IT, and office operations. Maintains confidential employee, licensing, financial, and technology records; tracks regulatory deadlines; assists with onboarding, accounting documentation, vendor coordination, user access, hardware assets, calendars, reports, and general office administration. The role requires strong organization, attention to detail, communication, follow-through, and discretion while working primarily in person.

Coordinates educational classes, workshops, and events; manages scheduling, rooms, materials, student records, attendance, and program communications. Supports students, instructors, parents, and other stakeholders, maintains a positive learning environment, assists instructors administratively, evaluates program effectiveness, and recommends improvements. The role requires strong organization, communication, problem-solving, multitasking, and administrative skills in an educational setting.

Oversee daily operations of an affordable housing community, including leasing, resident relations, rent collection, compliance, budgeting, financial reporting, inspections, maintenance coordination, and vendor communication. The role requires maintaining resident files, supporting property upkeep, managing delinquency, ensuring adherence to housing regulations, and responding to emergencies while delivering strong customer service.

Provides strategic and operational leadership for multi-site Community Living Services supporting individuals with intellectual and developmental disabilities. Oversees staffing, budgets, service quality, compliance, documentation, incident response, policies, corrective actions, admissions, and participant rights. Supervises management and health personnel, partners with HR, coordinates stakeholders, conducts site visits, manages on-call responsibilities, and responds to emergencies.

Manages SharePoint-based knowledge management capabilities supporting intelligence analysis and information sharing. Maintains SharePoint sites, pages, lists, libraries, workflows, databases, access controls, and portals; troubleshoots user issues; disseminates intelligence products across networks; and compiles usage and performance metrics. Develops web applications using HTML, CSS, JavaScript, C#, and VB.NET. Supports knowledge management strategy and dissemination tools for Army intelligence operations.

Independently investigates, evaluates, and resolves complex workers compensation claims. Responsibilities include determining coverage and compensability, managing reserves, negotiating settlements, coordinating medical and disability management, handling litigation, overseeing vendors, ensuring jurisdictional compliance, and supporting clients through claims reviews. The role requires strong judgment, communication, organization, customer service, insurance knowledge, and relevant licensing.

Perform high-volume document preparation and scanning to convert physical records into accurate electronic images. Maintain document sequencing and meet production throughput (minimum 10,000 KPH), follow Imaging Center procedures, provide production updates, and keep a clean, compliant workspace.

Administer the enterprise Procore platform, including configuration, governance, licensing, integrations, data quality, reporting, dashboards, and user support. Lead standards, rollouts, training, change management, and process improvements across construction and facilities teams. Develop Power BI and DAX analytics, support SAP S/4HANA integrations, manage vendors, assess platform enhancements, and advise leadership on roadmap, risks, compliance, and AI-enabled capabilities. The role is fully telecommuting with travel of up to 25%.

Provides onsite and remote desktop and site support for TSA locations. Duties include troubleshooting hardware, software, connectivity, peripherals, and endpoints; installing, configuring, replacing, and validating equipment; handling IMAC and break/fix activities; documenting tickets and assets; coordinating escalations, vendors, logistics, dispatches, and customer communications; and supporting deployments, projects, surge activities, and service continuity.