Top Entry Level Edtech Jobs in Baltimore, MD

Provide front-line technical support to students via phone, chat, email, and social media. Troubleshoot online classroom access, browser and application issues, document resolutions, escalate when needed, and meet first-contact resolution metrics while working assigned shifts in a high-volume virtual call center.

The Business Support Specialist integrates operational processes across brands, provides administrative support, manages projects, tracks KPIs, and implements improvements.

The Recruiting Coordinator will manage the hiring process by leading intake meetings, improving candidate experience, and leveraging recruitment systems for efficiency.

ParentSquare is seeking individuals to join their growing team in enhancing communication tools for schools and parents. The role involves promoting products that engage families and support educators.

Create and design engaging social studies worksheets for grades 6-8, ensuring they are visually appealing and meet educational standards.

As a Support Specialist at Handshake, you'll provide technical support to users, resolve inquiries, and enhance user experience while collaborating with the Support Team.

The Math Item Writer I will create and review test items for various projects, participate in group reviews, and apply suggested edits. Responsibilities include developing content, understanding scoring techniques, and performing content clean-up tasks.

As a Product Support Engineer, you'll troubleshoot customer issues, collaborate with engineering, maintain documentation, and improve support processes. This role focuses on understanding product intricacies and providing proactive support.

The Client Services Representative is responsible for managing client communications, ensuring timely trip management, and building positive relationships with clients while handling escalated issues professionally.

The Product Designer will create engaging UI experiences and improve the design system while collaborating with teachers and students. Responsibilities include designing responsive interfaces using Figma, developing gamified experiences, and producing visual assets. The role demands creativity and attention to detail, along with a passion for educational design.