Top Customer Success & Experience Jobs in Austin, TX

The role involves managing community engagement on social platforms, handling customer interactions, monitoring sentiment, and collaborating with Marketing and Product teams.

As a Sales and Business Development Intern, you will gain hands-on experience with outreach efforts, sales strategies, and employer engagement while supporting veterans' transition to civilian careers.

Join our talent network at Trilogy Innovations for future opportunities. Submit a general application to connect with recruiting as roles arise.

The Vacation Specialist will assist clients with vacation planning, make travel reservations, respond to inquiries, and document client needs.

The Senior Customer Success Manager at Instructure will enhance relationships with higher education clients, ensuring account health, driving growth, and collaborating on strategies for customer success and renewal.

As a Partnership Success Manager, you will develop client success strategies, manage relationships, oversee onboarding and implementation, and advocate for client needs to ensure satisfaction with Teachstone's solutions.

The Executive Resolution Specialist handles customer escalations, manages issues across multiple channels, analyzes cases for resolution, and communicates effectively with stakeholders while drafting responses and tracking data.

The Customer Solution Engineer collaborates with Account Executives to address customer challenges, deliver demos, and guide clients through the quote-to-cash process, ensuring successful digital transformation and adoption of Zuora's platform.

The Product Support Scientist provides advanced technical support for complex issues involving sequencing technologies. Responsibilities include troubleshooting, collaborating with various internal teams, analyzing support trends, gathering customer feedback, and improving products and documentation.

The Technical Account Manager oversees customer relationships by advocating for their needs, providing project leadership, and collaborating with teams. Responsibilities include managing technical issues, providing updates on service projects, and sharing best practices.