Top Customer Success & Experience Jobs in Atlanta, GA

Seeking an Enterprise Account Executive to leverage existing relationships and drive revenue growth in the cybersecurity sector, focusing on client engagement and satisfaction.

The Enterprise Customer Success Manager will lead partnerships with enterprise customers, driving onboarding, adoption, and measurable outcomes while mentoring CSMs and collaborating across teams.

The VMware Support Engineer will provide level 3 support for VMware technologies, troubleshoot issues, enhance customer satisfaction, and manage critical situations while working in a global team environment.

The Associate Workday HCM Manager oversees client portfolios, ensuring satisfaction, managing projects, and mentoring team members while implementing Workday solutions.

The Instructional Designer II will develop sales training content, manage training operations, and measure program effectiveness using various performance metrics. Responsibilities include facilitating interactive learning and adapting content for diverse audiences.

Serve as the single point of contact for a hyperscale data center client: manage relationships, ensure operational execution and asset reconciliation, interpret MSAs/SOWs, oversee invoicing and financial reporting, coordinate cross-functional teams and vendors, and produce QBRs to drive client satisfaction.

The Solutions Engineer will enhance user experiences for mobile/web by assisting customers, resolving technical issues, and improving collaboration with teams.

Manage a portfolio of clients and brokers to ensure delivery and long-term value. Own execution of account plans, coordinate cross-functional deliverables, resolve service issues, drive adoption, retention, upsell, and maintain CRM data hygiene while supporting engagement marketing.

Lead onboarding, adoption, and support for courier customers; troubleshoot workflows; analyze customer data for churn risks; surface product feedback; identify expansion opportunities; build scalable CS processes and documentation while collaborating with product, sales, and engineering.

Support client onboarding and implement AI agent solutions: configure integrations, troubleshoot deployments, coordinate stakeholders, manage tickets, and analyze customer data to drive adoption and value.