Top Customer Success & Experience Jobs in Atlanta, GA

Lead Customer Success strategy for the Eastern US, build and coach high-performing field leaders, drive retention and renewal metrics, translate customer data into executive recommendations, and partner cross-functionally to ensure a cohesive customer experience. Role requires up to 50% travel.

The Client Relationship Manager manages UHNW client relationships, overseeing financial needs, cash management, and coordinating multiple entities while ensuring timely execution and accuracy of requests.

Own the end-to-end customer lifecycle: lead onboarding/project management to achieve rapid Time-to-Value, drive adoption and executive relationships, run QBRs, identify upsell opportunities, monitor account health, deliver product demos, and coordinate cross-functional teams. Travel to customer sites as needed.

The role involves managing service requests, scheduling landscaping services, coordinating with clients and field teams, and ensuring timely job completion.

This role involves addressing customer inquiries across various channels, resolving issues, preventing churn, documenting cases, and collaborating with teams to enhance service workflows.

As a Digital Program Manager, oversee social media programs, manage a team, ensure client satisfaction, and drive content performance.

Manage client relationships and sales processes for luxury air travel, providing personalized service and resolving travel issues.

As a Solution Engineer at Eptura, you will guide enterprise prospects, demonstrate Eptura's platform, and collaborate with sales to drive strategic outcomes.

As Director of Solutions Advisory, you will lead and mentor a team of solution advisors, driving innovation and strategic solutions in contract lifecycle management while supporting sales and ensuring customer satisfaction.

As a Partner Success Manager, you will build and maintain relationships with partners, analyze service performance data, and drive revenue growth through strategic guidance and contract negotiations.