Top Customer Success & Experience Jobs in Atlanta, GA

Drive product adoption and customer value as a trusted advisor. Own customer success plans, stakeholder relationships, cross-functional coordination, renewal/expansion support, and product-guided outcomes.

Provide advanced technical support for enterprise customers: reproduce and debug issues, resolve high-severity incidents, lead debugging calls, document outcomes, mentor team members, improve support processes, and participate in on-call rotation.

As a Senior Account Manager, you'll lead PR programs for B2B technology clients, manage teams, develop strategies, and ensure quality client service, while mentoring staff and contributing to business growth.

Create, audit, and maintain internal and external CX content and knowledge bases (Salesforce preferred). Translate processes into user-friendly guides, manage content requests, develop team macros, and coordinate with Product, Marketing, Legal, and CX leadership to ensure accurate, consistent, brand-aligned customer support resources.

Manage and develop a team of Customer Success Engineers, driving successful implementations and overseeing customer renewal outcomes. Establish onboarding playbooks, manage escalations, and influence product roadmap based on customer feedback.

Lead SoundStack's Business Account Management for strategic customers: own business outcomes, retention, renewals, and expansion. Build the function, define processes and KPIs, run executive reviews, manage cross-functional escalations, drive NRR, and recruit and mentor future Business Account Managers.

The role involves managing Google Business Profiles, ensuring verification, and adapting to various software systems while supporting customer inquiries remotely.

As a remote LPN/LVN, you will manage patient engagement, document health status, and support mobility programs, maintaining patient confidentiality.

The Customer Success Representative engages with clients to optimize their use of AI-powered compliance solutions, ensures successful onboarding, provides ongoing support, and manages client projects efficiently.

Servant is looking to connect with purpose-driven talent for various roles in digital transformation and tech consulting for faith-based organizations. Experience in UX/UI design, growth strategy, and engineering is valued, along with a dedication to supporting communities.