Top Customer Success & Experience Jobs in Atlanta, GA

As a Client Success Specialist, you'll coordinate client launches, manage project scopes, and maintain account health while ensuring effective communication and relationship management.

The Sr. Claims Specialist manages claims across multiple lines, focusing on liability issues and providing customer support. Responsibilities include claim assessment, negotiation, and documentation, along with maintaining legal compliance.

The Senior Solutions Consultant will work closely with top accounting firms to guide technology adoption, manage customer relationships, and provide strategic insights for successful software evaluations and implementations.

The Director of Sales Training leads global sales training and capability development, ensuring the sales organization excels in customer engagement and performance through strategic partnerships and effective training programs.

Manage dealership accounts by prospecting, building relationships, analyzing markets, and promoting the brand to enhance automotive finance growth.

As a Keyholder at Hill House, you will lead the retail team, engage with clients, ensure operational standards, and support management in staffing and inventory. The role emphasizes building relationships and a service culture.

Lead and coach a team of 5 Dedicated CSMs across the Americas to drive retention, expansion, and net revenue outcomes for high-value accounts. Establish operating rhythms, capacity planning, early-warning systems for at-risk accounts, and cross-functional escalation management. Champion AI-assisted workflows and data-driven playbooks to scale account monitoring and drive operational efficiency while influencing Product, Sales, and Operations with voice-of-customer insights.

The role involves analyzing liability claims, managing general liability claims, driving early resolutions, and maintaining relationships with clients and brokers.

As a Senior Customer Engineer, you'll lead technical strategy for strategic accounts, focus on customer acquisition and onboarding, and resolve complex technical challenges while mentoring junior team members.

The Client Success Advisor manages client relationships, ensuring retention, expansion, and quality delivery while coordinating between teams and addressing client needs effectively.