Top Customer Success & Experience Jobs in Atlanta, GA

The Enterprise Customer Success Manager collaborates with top customers to enhance their operations using IoT data, addresses unique challenges, and drives customer satisfaction through strategic problem-solving and tailored solutions.

Manage day-to-day operations of the Level 1 Customer Support team, providing coaching and mentoring, handling escalations, and improving team productivity.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

The Quality Supervisor will lead a product quality team, develop quality standards, train staff, and ensure compliance with inspection processes in the aerospace industry.

The Customer Success Manager will support medical device customers in using the eQMS platform, ensuring compliance and driving customer success through training, relationship management, and technical support.

The GP Engagement Manager will build and manage relationships with General Partners, ensuring effective service delivery and product awareness while analyzing data for improved offerings.

The role involves developing and managing strategic partnerships for Cyber Security Solutions, focusing on partner recruitment, onboarding, revenue activation, and growth, while meeting sales targets in the NAM region.

The Customer Care Advocate handles inbound customer inquiries via phone or email, ensuring exceptional service and resolving complex issues through effective communication and problem-solving skills.

As a Level 2 Technical Support Analyst, you'll provide Tier 1 support for various client and end-user computing services. Responsibilities include troubleshooting devices, managing logistics for solutions, and ensuring seamless IT service delivery while collaborating with a team. Requires strong analytical skills and experience in an IT support role.

Manage global technical support teams for MongoDB, focusing on customer satisfaction through technical issue resolution, performance enhancement, and team development.

Lead the design and development of instructional materials and learning experiences. Manage a global team and drive innovative learning solutions aligned with business goals, utilizing the ADDIE model and agile methodologies.

Manage paid social user acquisition for PrizePicks, overseeing a large media budget, executing strategies on multiple platforms, and collaborating with creative and analytics teams to drive growth.