Top Operations & Support Jobs in Atlanta, GA

Provides personalized academic advising, individualized degree planning, student resource referrals, and support for persistence and degree completion. Serves as an experienced advising resource by facilitating training, mentoring colleagues, supporting quality assurance, and contributing to process improvements. Maintains accurate student records, applies university policies and degree requirements, manages competing priorities, and collaborates across departments to improve student and employee experiences.

Analyzes operational problems, defines system scope and requirements, validates requirements through research and testing, presents system enhancement recommendations, and serves as the functional product expert. The role owns requirements through delivery, manages traceability and backlogs in SAFe, works with operational users and stakeholders, and supports federal health supply chain systems. Fully remote within the United States, with Public Trust eligibility and U.S. citizenship required.

Owns personal auto insurance underwriting and portfolio health processes, serving as a subject-matter expert and escalation authority. Responsibilities include policy reviews, eligibility assessments, cancellations, non-renewals, rescissions, regulatory compliance, process design, KPI development, documentation, mentoring policy servicing staff, and driving cross-functional technology and process improvements.

Owns and optimizes the marketing technology stack, primarily HubSpot, while improving processes, data quality, automation, analytics, and reporting. Leads cross-functional projects across Marketing, Sales, and RevOps; implements AI-powered workflows; manages lead scoring and lifecycle automation; and provides internal MarTech training and expertise.

Talent community opportunity for future business roles at RapidSOS. Responsibilities may include owning strategic initiatives, collaborating with senior leaders and cross-functional teams, and developing strategies, tools, and processes that support company growth and stakeholder value. Candidates should be self-motivated, adaptable, detail-oriented, collaborative, and comfortable working in a fast-paced startup environment.

Supports education technology service delivery for public-sector clients. Responsibilities include investigating client issues, coordinating resolutions, gathering requirements, documenting processes, analyzing workflows, supporting software enhancements, participating in user acceptance and regression testing, and assisting with releases, change management, and feature adoption. The role is intended for early-career professionals with strong analytical, communication, problem-solving, and learning skills.

Manage the end-to-end customer contracting lifecycle, including intake, review, approvals, negotiation coordination, execution, retention, and handoff. Own contract operations processes, CLM and Salesforce workflows, reporting, governance, and data integrity. Partner with Legal, Sales, Finance, Service Delivery, Security, and Customer Success to improve compliance, efficiency, visibility, automation, and turnaround times across commercial contracting.

Investigates, evaluates, and manages workers’ compensation claims across multiple jurisdictions. Responsibilities include determining coverage and compensability, reviewing medical information, managing reserves and costs, pursuing subrogation, handling litigated claims, conducting claim reviews, documenting files, and communicating with policyholders, agents, vendors, and legal stakeholders.

Owns configuration control and product data integrity for aerospace hardware across design, manufacturing, quality, and supply chain. Administers Arena PLM, maintains item masters, BOMs, revisions, lifecycle phases, and engineering changes, and supports review and configuration control boards. Audits records, maintains configuration baselines and traceability, develops procedures, trains stakeholders, and prepares documentation for audits and customer reviews. This remote role requires 25% travel.

Vice President-level strategic planning role at a fully remote digital marketing agency. The provided description does not specify detailed responsibilities or qualifications, but the position likely supports enterprise strategy, growth planning, and organizational priorities. Tinuiti offers comprehensive healthcare, retirement matching, paid leave, wellness benefits, equity, and professional development programs.