Top Operations & Support Jobs in Atlanta, GA

Plan and schedule national new-client orientation meetings, coordinate logistics and travel preparations, troubleshoot with sales and internal teams, ensure documentation and compliance (SOX/HIPAA), provide cross-functional backup support, and maintain client-focused communication to drive retention and satisfaction.

Lead IT infrastructure and operations delivering strategy, uptime, security, and service management. Supervise infrastructure staff, manage networks, servers, virtualization, Microsoft 365/SharePoint, endpoint management, AV systems, vendor contracts, incident response, and IT asset lifecycle to support organizational mission.

Serve as the top escalation for end-user computing and application incidents, lead diagnosis and remediation, manage identity and endpoint lifecycle (AD, Office365, endpoint management), design operational workflows and runbooks, mentor Level 1/2 staff, coordinate with security and vendors, own asset/vendor/financial oversight, and participate in on-call rotations to ensure stable, secure, and compliant IT operations.

The Compliance Manager oversees the compliance program, ensuring all facilities meet regulatory and contractual obligations. Responsibilities include developing frameworks, conducting audits, managing data, and improving processes for operational compliance.

As a Receiving Lead, you will manage backroom operations, ensuring accurate inventory, processing products, maintaining display standards, and supporting the management team.

Lead and support JD Edwards EnterpriseOne (JDE) ERP implementations, enhancements, integrations, and Tier 1/2 application support. Collaborate with business partners to gather requirements, produce documentation, deliver training, triage tickets via FreshService, monitor releases, mentor support analysts, and drive system improvements to optimize manufacturing processes and user adoption.

Provide timely multi-channel user support for assigned SaaS products, troubleshoot and document issues, escalate defects, create and route tickets, contribute knowledge-base content and operational improvements, and maintain product expertise while meeting SLAs.

Manage payments operations across two brands by building and maintaining dashboards, monitoring account health, driving cross-functional execution, improving processes and tools, partnering on operational strategy, preparing leadership reporting, and independently identifying improvement opportunities.

Provide high-level administrative support to C-suite: manage complex calendars, prepare briefing materials and presentations, coordinate board and leadership meetings, draft executive correspondence, track projects and action items, handle confidential matters, and proactively anticipate and resolve executive needs in a fast-paced, on-site environment.

Entry-level claims operations role handling first notice intake and data capture for commercial Property & Casualty claims. Responsibilities include reviewing policies against loss reports, coding claims, assigning handlers, acknowledging brokers/insureds/TPAs, meeting turnaround and accuracy targets, using Microsoft products (Excel), and contributing to process improvements. Role may grow into reporting, compliance, quality assurance, or project work.