Top Operations & Support Jobs in Atlanta, GA

Provide administrative and office operations support for the Fort Lauderdale office: manage AP processes and CMiC document uploads, process invoices and expenses via Chrome River, coordinate travel and meetings, maintain office supplies and equipment, welcome guests, assist HR with interviews/onboarding, and support regional events and daily office needs.

Manage end-to-end operational relationships for mid-to-large accounts, perform complex operational analysis, act as escalation point, represent customer needs to projects, run performance reviews, drive process improvements, collaborate cross-functionally, and identify opportunities for additional services or revenue.

Handle cyber insurance claims from intake through resolution: analyze exposures, set reserves, validate coverage, prepare coverage positions, coordinate with insureds/attorneys/brokers, attend mediations/arbitrations, validate payments, and maintain accurate claim files and coding. Participate with underwriters and occasional travel as needed.

Provide administrative support to attorneys and case managers: organize and maintain client files, process requests for records, prepare and mail correspondence, copy and assemble demand packages, perform general office duties, and manage multiple deadlines in a fast-paced environment.

Provide advanced document production and administrative support to attorneys and staff: prepare legal correspondence, complex documents, tables of contents/authorities, track changes/blacklines, convert files to Word/Excel/PowerPoint, create fillable PDFs and merged documents, and collaborate firm-wide to ensure high-quality, timely work.

Administer and support Microsoft SCCM 2012 environments, manage remote devices via command-line utilities, develop and use scripts (VBScript, PowerShell, AutoIt, batch, Perl), maintain Windows 7 systems and TCP/IP networking, troubleshoot issues, and collaborate with team members while communicating effectively.

Provide remote customer support for top-tier brands: troubleshoot issues, manage customer transactions, deliver empathetic, professional responses, protect customer information, and handle multiple priorities in a fast-paced environment.

Lead and coordinate field crews, schedules, and material/vendor logistics to ensure high-quality landscaping installations and ongoing production. Monitor irrigation and quality, train crews, manage documentation and reporting, handle customer walkthroughs, safety meetings, and collaborate with account and branch managers.

Lead and scale the Revenue Operations practice as a senior, client-facing player-coach. Manage and mentor RevOps engineers, oversee complex Salesforce, Pardot, and HubSpot implementations and audits, troubleshoot architecture and integrations, translate technical findings for executives, support scoping and sales, and develop repeatable processes, documentation, and delivery standards.

Onsite representative who visits customer job sites to support workers and clients, run basic orientations, monitor attendance and performance, resolve conflicts, produce daily reports, and assist with local recruiting and onboarding. Acts as product expert and hands-on problem solver to ensure smooth operations and mitigate co-employment risks.