Top Operations & Support Jobs in Atlanta, GA

Manage and optimize cross-functional business operations, improve processes, ensure regulatory compliance, support strategic planning, analyze operational data, oversee projects and budgets, and conduct market research. The role also includes talent management, mentoring, documentation, and collaboration with finance, sales, marketing, and product teams. Managers must provide occasional on-call, weekend, and overnight support, attend headquarters meetings approximately twice annually, and travel up to 5%.

Provides administrative and clerical support for healthcare operations, including greeting visitors, managing multi-line calls, processing mail, distributing documents, faxing, photocopying, meeting-minute transcription, and coordinating departmental requests. Maintains confidentiality, communicates patient-safety concerns, and works independently or collaboratively. Requires a high school diploma or GED and one year of administrative experience; healthcare experience is preferred.

The Operations Manager ensures operational efficiency by managing load boards, overseeing account managers and coordinators, conducting performance reviews, and providing operational training.

Provide high-impact executive support to senior leadership: manage complex calendars, coordinate domestic and international travel, prepare briefing materials and correspondence, organize meetings and events, handle confidential matters, process expenses and client invoices, maintain office operations and vendor relationships, and support CRM data for business development.

Provide data-entry and administrative support for client fee arrangements, rate setup changes, and non-standard arrangement records. Manage assignment of change requests, group inbox triage, and respond to time, billing, and disbursement rule inquiries while following established guidelines and working under direct supervision.

Support underwriters on property accounts by collecting and reconciling submissions, setting up accounts, inputting rating and reinsurance data, producing quotes and binders, issuing policies/endorsements, performing quality checks, ordering/analyzing risk and catastrophe reports, and handling broker service requests.

Analyzes revenue and GTM data to identify performance drivers, risks, and opportunities. Owns executive dashboards, KPI reporting, forecasting models, data integrity, quota and territory planning, and cross-functional reporting standards. Partners with Sales, Marketing, Customer Success, and Product Operations while delivering urgent strategic analysis for senior leadership and the Board.

First-line IT support handling calls and email, troubleshooting hardware and software, documenting and resolving tickets or escalating, updating users, maintaining knowledge base, monitoring queues, and participating in training to support on-site users in Dunwoody and Marietta.

Lead and grow Vega's claims organization by managing and hiring adjusters, auditing third-party administrator performance, driving investigation and resolution strategies for commercial trucking casualty and complex commercial bodily injury claims, ensuring file quality and customer service, reviewing coverage and liability decisions, and collaborating with underwriting, product, compliance, and claims stakeholders.

The Records Information Manager IV supervises staff, offers technical support for records management programs, and assists in planning and program development, ensuring effective management of records and docketing needs.