Top Operations & Support Jobs in Atlanta, GA

Handle back-to-back customer service and technical support calls for DISH TV customers. Resolve billing, programming, and technical issues, provide product and service information, and promote relevant offerings. The role requires fluent English and Spanish, troubleshooting ability, multitasking, dependable phone engagement, flexible scheduling, and a dedicated home office with wired high-speed internet. Paid training and company equipment are provided.

Lead the DCIM program for data center operations, manage vendor relationships, and drive continuous improvement for infrastructure performance.

Administer and maintain enterprise file transfer platforms (IBM Sterling, Axway), ensure secure, reliable transfers, troubleshoot failures, perform upgrades/patches, automate workflows with scripts and Ansible, provide on-call production support, manage security controls and compliance, and create technical documentation and runbooks.

Provide on-site systems and desktop support for Windows and Linux environments, maintain virtualization and storage, run vulnerability/compliance scans and patching, manage Active Directory and network services, automate processes with PowerShell, produce SOPs/documentation, support production/dev labs, and follow DoD security guidelines while supporting customers and ticketing requests.

Provide high-level executive administrative support to Engineering and Product leaders (calendars, travel, expense reporting, confidential correspondence) while managing day-to-day Atlanta office operations, vendor relationships, onboarding logistics, facilities issues, events, and workplace experience programs. Coordinate cross-functional requests and support leadership meetings, off-sites, and special projects.

The Operations Associate ensures daily operational needs are met, handles escalations, tracks metrics, and collaborates with various teams to streamline processes and improve technology adoption.

Build and lead Apollo’s Partner Operations function within Revenue Operations. Own partner operating models, systems architecture, data quality, attribution, reporting, lifecycle instrumentation, deal registration, commercial operations, and revenue-share coordination. Translate partnership strategy into scalable processes and cross-functional requirements across Systems, Data, Finance, Legal, and Partnerships. Use analytics, automation, and AI to improve partner performance, operational efficiency, and revenue visibility.

Own end-to-end business systems analysis for Salesforce CPQ, Revenue Cloud, and the Quote-to-Cash ecosystem. Gather requirements, define processes, conduct fit-gap analysis, design scalable solutions, plan and execute testing, document workflows, train users, and provide post-launch support. Analyze data, assess downstream impacts, facilitate Agile ceremonies, and use AI tools and Salesforce AI capabilities to accelerate delivery and improve seller and partner experiences.

Provides high-level executive support to the SVP of Revenue Operations, including complex calendar management, domestic and international travel coordination, expense management, briefing preparation, meeting support, stakeholder communication, action-item follow-through, onboarding, and process improvement. The role requires exceptional discretion, organization, judgment, communication, and adaptability while supporting a distributed executive leadership environment.

Chief of Staff to the Enterprise GM, responsible for developing multi-year strategies, aligning executives and functions, improving operating models and governance, and leading complex organizational transformation. The role provides executive counsel, synthesizes cross-functional insights, guides resource allocation, strengthens collaboration, and addresses systemic organizational challenges. Success requires strategic thinking, operational excellence, organizational design expertise, executive presence, and experience driving results in B2B, preferably SaaS, revenue organizations.

Owns revenue operations strategy and GTM planning, including forecasting, annual planning, business reviews, incentive design, analytics, KPI dashboards, and performance insights. Partners with Finance, Product, and Operations to improve sales productivity, align headcount with revenue goals, and execute multi-quarter strategic workstreams. The role translates complex data into leadership recommendations and manages cross-functional projects in a fast-paced environment.