Top Operations & Support Jobs in Atlanta, GA

Oversee regional financial and operational performance across multiple locations: develop budgets and forecasts, ensure profitability and client satisfaction, negotiate contracts, drive new business and account growth, and mentor site teams to improve retention and performance.

Provide Tier 1/2 corporate IT support via Zendesk/Slack/email, manage user lifecycle across SaaS (Google Workspace, Slack, Rippling, Zendesk), support MFA/SSO, assist with endpoint security/MDM, maintain asset inventory, and help with compliance (HIPAA, HITRUST) audits and documentation.

Lead a team of techno-functional consultants for SAP and low/no-code applications. Collaborate with stakeholders to optimize supply chain processes.

Lead quality control and assurance for Compliance Operations, perform AML process reviews (KYC, transaction monitoring, screening), drive process improvements, partner with stakeholders and vendors, deliver quality reporting and scale the quality program.

The Field Service Manager directs and develops a team of technicians to ensure high customer satisfaction, managing operations and performance effectively.

Lead end-to-end reactive social support across major social platforms, run incident command during public crises, maintain playbooks and QA rubrics, drive automation and AI deflection, route customer feedback to product and analytics, and own performance scorecards for speed, quality, and sentiment recovery.

Provide email-based customer support for Ibotta users: investigate account issues, review systems and notes, resolve problems, work on special projects, advocate for users, and uphold company values. Participate in remote training and maintain secure handling of user data.

Provide high-touch executive support to a C-level leader: manage complex calendaring, travel, events, expenses, and special projects; liaise with internal/external stakeholders; partner with admin community to set standards and coverage for the leadership team.

Provide front-line support for Enverus software via phone, email, and screen share; diagnose and resolve user issues; document requests; educate customers; escalate product defects; collaborate with teams to ensure case flow and high customer satisfaction.

As Sr. Manager of Services Partners at Samsara, you will recruit and manage services partners while developing strategic initiatives and improving operational efficiency across the partner network.