Top Customer Success Jobs in Atlanta, GA
The Client Success Manager at Rightway will manage a diverse portfolio of accounts, ensuring client satisfaction through regular communication and resolution of escalations. Responsibilities include data-driven decision making, collaboration with cross-functional teams, and training clients on Rightway’s services. The role requires developing advisory relationships and tracking account progress against KPIs.
TYLin is seeking a Risk Management Specialist to support infrastructure projects, including Rail & Transit Transportation. Responsibilities include developing Risk Management Plans, facilitating risk workshops, maintaining project risk registers, and generating risk reports. Qualifications include a bachelor's degree in a STEM field, five years of experience in engineering and construction, and certifications such as PRMP or PMI-RMP.
As a Customer Success Manager at Eleos Health, you will enhance user engagement and product adoption across your accounts. You will lead upsell opportunities, understand client needs, monitor contract renewals, and work cross-functionally to meet customer goals, while conducting quarterly business reviews and presenting insights.
The Merge Channel Market Client Executive is responsible for selling Merge branded products through global channel partnerships. This role includes building relationships with channel partners, executing go-to-market strategies, managing customer relationships, and ensuring client satisfaction. A successful candidate will have extensive experience in enterprise imaging solutions and a strategic approach to sales.
Selling tickets and will-call at athletic events, providing customer service, processing sales, managing complimentary tickets, scanning tickets, assisting with online purchases, and seating guests. Must have prior customer service experience and math skills for cash handling.
The Customer Support Specialist (Russian-speaking) will respond to customer inquiries via chat, email, and phone, addressing complaints and issues effectively, ensuring customer satisfaction, and maintaining accurate records of interactions. The role also includes identifying opportunities for improvement and providing feedback.
The Cash Posting Specialist will manage the cash posting processes in healthcare systems, ensuring timely and accurate payments and adjustments. Responsibilities include reconciling cash drawers, researching insurance discrepancies, processing remittances, and handling customer payments while maintaining financial integrity.
As a Customer Success Manager at Relocity, you'll manage onboarding and implementation processes for clients, drive the utilization of solutions, build and maintain client relationships, resolve escalations, follow up on invoices, and identify upsell opportunities. You will also develop materials for quarterly business reviews to enhance customer engagement and satisfaction.
The Manager, Customer Support leads a team of support agents in a 24x7 Support Department, focusing on efficient ticket resolution, customer retention, and monitoring performance against KPIs. The role involves preparing reports, managing schedules, addressing customer concerns, and collaborating with internal teams for software maintenance and updates.
The Sourcing and Procurement Specialist manages procurement processes to align with business goals, oversees inventory levels, handles supplier performance, resolves supply chain disruptions, and collaborates with cross-functional teams to enhance efficiency and drive cost savings.
Top Companies in Atlanta, GA Hiring Customer Success Roles
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