Top Customer Success Jobs in Atlanta, GA
The Customer Success Manager will be responsible for driving customer adoption and retention, managing client relationships, resolving inquiries, and improving customer satisfaction. The role involves onboarding clients, collecting feedback, and collaborating with various departments to enhance the customer experience.
As a Customer Success Manager at Karbon, you will manage a portfolio of clients, develop quarterly success strategies, build strong relationships, promote product adoption, handle customer renewals, and provide insights to internal teams to enhance customer retention and expansion.
As a Customer Success Manager at Karbon, you will manage and grow a portfolio of clients, ensuring their success with the software. Your duties include creating success strategies, building strong relationships, advocating for customers, and driving product adoption while monitoring account health and managing renewals.
The Acquisition Specialist will manage various acquisition efforts, support project management training, conduct market research, develop acquisition documents, and enhance project/program management performance while collaborating with various stakeholders.
As a Senior Customer Success Manager, you will manage a portfolio of FMCG clients, providing strategic guidance and support to help them leverage market insights, enhance their experience with the platform, and achieve their business goals. Responsibilities include conducting workshops, monitoring client health, managing renewals and growth opportunities, and gathering customer feedback to improve services.
As a Customer Support Representative at DeepScribe, you will be the primary point of contact for customers, addressing their inquiries, diagnosing issues, and helping them maximize the value of the product. The role involves collaborating cross-functionally to identify patterns in customer concerns and ensure a positive customer experience.
The Senior Director of Customer Success at AccuWeather will lead a team focused on ensuring customer satisfaction and retention, enhancing customer engagement, and aligning initiatives with business goals. Responsibilities include developing customer success strategies, mentoring team members, managing key client relationships, and establishing performance metrics. The role also involves overseeing onboarding and gathering customer feedback.
The Field Support Representative is responsible for installing and repairing thermal insulation jackets, ensuring compliance with HSSE policies, meeting customer expectations, and providing daily reports on project statuses. The role requires technical knowledge, strong communication skills, and the ability to analyze mechanical problems independently.
The Training Specialist will onboard new HCF Support agents, designing and delivering training programs to enhance their skills and product knowledge. Responsibilities include managing training sessions, conducting assessments, and updating training content while collaborating with product managers and internal stakeholders.
The Client Operations Associate will enhance customer experiences by addressing inquiries and requests, facilitating resolutions independently or collaboratively with internal teams. A focus on developing accounts payable knowledge, communicating customer needs, and providing training is essential, ensuring that customer satisfaction and retention are prioritized in a fast-paced, dynamic environment.
Interbrand is looking for exceptional talent across Strategy, Design, Client Management, and beyond. They are committed to creating an inclusive human culture and are advocates of diversity, equity, and inclusion in the workplace.
Top Companies in Atlanta, GA Hiring Customer Success Roles
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