Top Customer Success Jobs in Atlanta, GA
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 major accounts, driving usage and growth through effective onboarding, customer engagement, and identification of expansion opportunities. Responsibilities include meeting quarterly objectives, accelerating customer engagement, and collaborating with internal teams to deliver exceptional support and solutions for multilingual content creation.
The Customer Success Executive will drive post-sale revenue growth by managing executive relationships and addressing customer challenges. Responsibilities include overseeing implementation success, conducting strategic sessions, identifying upsell opportunities, and ensuring high service delivery ratings. This role requires deep knowledge of healthcare IT and a strong background in customer success management.
The Chat Support Associate will engage with veterinary professionals to assist them in purchasing decisions using the Vetcove platform. Responsibilities include responding to inquiries via chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with cross-functional teams to enhance platform features.
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As a Real-Time Bidder Specialist, you will support the Data Science team by analyzing and enhancing online real-time bidder models. You will deploy and maintain machine learning models that drive user retention and monetization, working closely with multiple teams to generate actionable insights.
The Onboarding Specialist will assess new patients for home care services, train caregivers on using the FreedomCare App, and collaborate with care managers. Responsibilities include conducting orientations, evaluating client care needs, and improving procedures for caregiver training.
The Customer Success Director at Backbase is responsible for enhancing customer relationships, driving product value, and improving customer satisfaction and retention. The role involves mentoring team members, gathering feedback for product improvements, and advocating for customer needs. Frequent travel is required to build strong ties with executive stakeholders and expand revenue opportunities.
The Customer Relations Representative will assist customers and internal teams with medical equipment orders, troubleshoot issues, and maintain positive relations. This role involves processing orders, communicating product information, and documenting interactions using software systems.
The Underwriting Support Specialist provides essential support to the underwriting team by managing workflows, communicating with agents/brokers, ensuring accuracy in documentation, and participating in problem-solving activities. This role involves multitasking, meeting compliance standards, and building effective relationships with clients and team members.
As a Customer Service Representative at LoadUp, you will be the primary point of contact for Loader teams and consumers, providing customer support through various communication channels. Your role will involve problem-solving, effective communication, and maintaining a customer-centric experience in a fast-paced environment.
Seize the opportunity to become a catalyst for outcomes, driving unparalleled value in the cutting-edge landscape of enterprise AI software. Guide customers in strategically utilizing Cognigy's technology, ensuring the timely coordination and implementation of solutions, providing authoritative assessments and advice, and engaging directly with enterprise executives to drive transformational change within organizations.
Top Companies in Atlanta, GA Hiring Customer Success Roles
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