Top Tech Jobs & Startup Jobs in Atlanta, GA

Own customer infrastructure support tickets from initial response through resolution while meeting SLAs. Diagnose Linux-based GPU cluster issues, troubleshoot access, storage, networking, containers, drivers, billing, and account problems, and coordinate escalations. Execute and improve runbooks, document solutions, maintain customer and internal documentation, communicate clearly under pressure, and participate in on-call coverage across time zones.

Implement and manage marketing automation tools, design and execute email campaigns, analyze campaign ROI, support go-to-market product launches, collaborate cross-functionally, and explore automation opportunities to improve efficiency and performance.

Develop experimental AI techniques for agentic marketing applications, especially image and video generation. Build proofs of concept, autonomous evaluation and improvement systems, realistic AI-generated video, and brand-aligned creative generation workflows. The role requires strong quantitative and probabilistic thinking, backend architecture skills, creativity with LLM applications, and product intuition.

Handles Employment Practice Liability claims from investigation through resolution, including coverage analysis, liability evaluation, negotiation, litigation management, reporting, and settlement. Collaborates with defense counsel, legal leadership, reinsurers, business partners, witnesses, and other stakeholders. Presents claim trends and significant exposures, attends proceedings when needed, ensures timely referrals and updates, and maintains compliance with company policies and applicable legal and regulatory requirements.

Support global Account Management operations through forecasting, pipeline and renewal analysis, book management, CRM audits, performance reporting, and process improvement. Partner with Account Managers and cross-functional Revenue Operations teams to improve data quality, operational rigor, pipeline generation, expansion, retention, and scalable workflows. Translate data into recommendations, manage recurring business rhythms, and support initiatives from requirements gathering through rollout and adoption.

Verifies customer-submitted data against uploaded documents, records accurate account and support notes, responds to email and phone inquiries, troubleshoots platform issues, resolves customer complaints, and communicates system errors while following detailed compliance procedures.

Leads College Board’s Operations analytics strategy and team, developing forecasting, predictive modeling, optimization, cost assessment, and decision-support capabilities. Partners with senior leaders across Operations, Product, Program, Technology, and Finance to improve execution, customer experience, efficiency, and cost savings. Responsibilities include setting technical direction, embedding analytics into operational decisions, presenting insights, hiring and coaching analytics staff, and building future AI and data-infrastructure capabilities.

Manage biweekly final wage payments for campaign staff across multiple locations, ensuring compliance with applicable laws and accurate data. Support onboarding, transfers, and offboarding by processing employment documentation, tax forms, benefits eligibility, and employee records in ADP and internal databases. The role requires administrative precision, data entry, problem-solving, and availability for variable evening and weekend shifts.

Define and lead Boulevard’s creative vision across brand, campaigns, digital, social, web, events, and experiential channels. Build and develop a multidisciplinary in-house creative team while providing hands-on creative direction. Establish scalable visual identity and creative systems, partner with marketing and product teams, manage agencies and production partners, integrate AI-powered workflows, and ensure creative work drives awareness, engagement, pipeline, and customer experience.

Manage daily FCM risk across multi-asset clearing, including intraday and end-of-day metrics, pricing, margin requirements, client risk assessments, and market, credit, and liquidity monitoring. Handle CFTC, NFA, and SEC regulatory requests. Lead product design and listing, develop margin and cross-margining models, oversee liquidation strategies, and conduct quantitative research and scenario analyses.