Top Tech Jobs & Startup Jobs in Atlanta, GA

Leads and scales the account management function for enterprise health plan customers. Manages Account Managers, owns team revenue and retention targets, develops account processes and playbooks, and oversees strategic accounts. Builds executive relationships, leads QBRs, manages escalations, identifies expansion opportunities, and partners with Sales, Product, Engineering, and Leadership to improve customer outcomes, retention, and revenue growth.

Own global compensation cycle administration, system configuration, benchmarking, job architecture, salary structures, pay reporting, equity support, and compensation analysis across the Americas, EMEA, and APAC. Partner with HR, recruiting, payroll, legal, finance, and managers on offers, promotions, pay equity, and transparency requirements. Improve compensation operations through AI and automation, maintain data integrity, and deliver training and communications on compensation programs.

Manage multiple customer-facing technology implementation projects from kickoff through closure. Own delivery outcomes while coordinating customers, implementation engineers, executives, and cross-functional teams. Oversee scope, schedules, budgets, risks, quality, forecasting, and resource management. Lead planning sessions and delivery meetings, communicate project status, and help improve PMO best practices. The role focuses on cloud-based, integration-oriented solutions, with EDI, MFT, data movement, or file transfer experience preferred.

Develop and maintain dashboards, reports, scorecards, KPI solutions, and analytical models that provide business performance insights. Responsibilities include trend and root-cause analysis, forecasting, data validation, stakeholder requirements gathering, reporting automation, process improvement, documentation, and data quality governance. The role partners with cross-functional teams and communicates findings to technical and non-technical audiences.

Build and expand fintech and payment systems using Go, microservices, databases, and cloud technologies. Design production APIs and tooling, diagnose customer issues, manage full release lifecycles, document systems, and mentor engineers. Collaborate with product and business teams while guiding AI agents to produce maintainable, observable, testable code that meets engineering standards. Work independently in a high-availability environment and contribute to next-generation financial products.

Provides complex member support across phone, chat, and video channels; resolves escalated inquiries, complaints, HelpDesk tickets, and operational issues. Reviews interactions for quality assurance, coaches frontline staff, supports onboarding and training, monitors service trends, and identifies process improvements. Performs specialized financial service tasks while ensuring compliance with credit union policies, regulations, confidentiality, and data integrity.

Provides customer service and support to healthcare provider accounts through calls, email, and chat. Resolves issues, promotes platform features, identifies upsell opportunities, maintains accurate interaction records, and helps providers maximize Zocdoc’s marketplace services.

Lead and mentor the software engineering team responsible for PSA Set Registry, a large-scale consumer web and mobile product. Drive architecture, development, delivery, code quality, release management, production troubleshooting, and technical strategy. Partner with product, design, and business teams to translate requirements into scalable solutions while promoting agile practices, collaboration, continuous learning, and an inclusive engineering culture.

Supports day-to-day NetSuite administration, configuration, user access, data maintenance, integrations, documentation, testing, and front-line issue resolution. The role assists with scripts, workflows, forms, custom records, system migrations, audit tasks, and segregation-of-duties reviews while coordinating with internal stakeholders and a managed service provider.

Develops and executes integration plans for space and ground systems supporting military remote sensing missions. The role evaluates and validates system performance, mitigates integration risks, manages configuration changes, and supports DoD acquisition, sustainment, logistics planning, and lifecycle documentation. Responsibilities span system-of-systems, system, segment, and element levels while coordinating with engineers, analysts, logisticians, and financial managers.