Top Tech Jobs & Startup Jobs in Atlanta, GA

Prepare and maintain shipping and receiving documentation, coordinate between warehouse and customers to track shipments and resolve discrepancies, process and verify logistics invoices, support billing and claims resolution, and maintain accurate digital and physical records.

Manage large-exposure complex general/auto liability and trucking claims, oversee TPAs, coordinate with underwriters and legal, perform coverage analysis, reserving, litigation and vendor management, negotiate settlements, attend mediations/trials, maintain adjuster licenses, train and audit TPA staff, and provide timely stakeholder reporting.

Monitor and manage global event-level incidents, respond to internal inquiries, create and distribute customer communications, update event listings/orders, analyze contact volumes, and implement process improvements to reduce customer contacts and improve efficiency.

Lead and develop the Internal Sales team to deliver technical and commercial customer support, ensure order accuracy, drive cross-sell/upsell, coordinate with cross-functional teams, oversee order entry/quotes/contracts, maintain data integrity, and improve sales processes and customer satisfaction.

Manage day-to-day office operations and scheduling, serve as primary customer contact via phone/text/email, maintain local digital presence and website content, assist with estimates and materials research, and identify process improvements while supporting leadership and field staff.

Provide Tier 2 technical support for MSP clients: troubleshoot and resolve escalated incidents across servers, desktops, virtualization, and network appliances; maintain uptime; document solutions; communicate with clients; and perform local onsite support as needed.

Manage and optimize CX technology platforms and vendor relationships, drive adoption and ROI, partner with operations and marketing to improve digital customer experiences, deliver reporting and field enablement through training, audits, and coaching across dealerships.

Lead client-facing finance transformation engagements to optimize finance functions through operating model design, process improvement, automation and AI. Manage project teams and client relationships, deliver high-quality recommendations and tools, identify value-creation opportunities across G&A, support business development, and coach junior staff.

Provide front-office support at a service center: payroll and HR recordkeeping, accounts payable/receivable and cash handling, train and support front-office teammates, ensure SOP compliance, and deliver excellent customer service.

Provide analytics and data-driven insights for CoverMyMeds clients, prioritize work that drives commercial outcomes, build relationships with account teams, apply statistical and predictive methods, monitor portfolio health, deliver client-facing visuals and recommendations, support complex requests and escalations, and inform strategic decisions across product, analytics, and operations.