Top Tech Jobs & Startup Jobs in Atlanta, GA

Manages a distributed Customer Support team in a high-volume SaaS environment. Responsibilities include integrating acquired support teams, overseeing capacity and KPIs, managing multichannel operations, identifying operational risks, developing scalable processes and knowledge repositories, coaching team members, and leading cross-functional initiatives with Engineering, Sales, and Customer Success.

Lead top-of-funnel and brand advertising strategy, budgets, media planning, agency relationships, creative execution, and measurement across Grammarly and Superhuman’s multi-brand portfolio. Manage TV, CTV, OOH, digital video, influencer, and audio investments; partner with data science on incrementality and brand lift; develop strategic frameworks; and lead, mentor, and grow a team of brand advertising marketers.

Own Blee’s first dedicated customer support function by resolving technical issues, debugging integrations, explaining AI behavior, creating self-service documentation, automating repetitive support work, and partnering with Product and Engineering on fixes. Build support processes, tooling, runbooks, escalation paths, and enablement for Customer Success and Implementation. The role requires strong technical troubleshooting, AI fluency, clear writing, video documentation, and comfort establishing a support function from scratch.

Own a 50–60-account Global 2000 territory, generate pipeline through outbound and partner channels, engage executive buyers, and close complex six- and seven-figure enterprise deals. Responsibilities include discovery, business value assessments, multi-threading, procurement and security navigation, account planning, and expanding initial wins across departments. The role also contributes competitive intelligence and helps shape Monte Carlo’s upmarket sales playbook.

Lead design and build of an AI-native marketing platform: integrations, multi-agent orchestration, UIs, tooling, analytics, CI/CD, auth/multi-tenancy, and production AI agents to automate marketing workflows and drive adoption across teams.

Provide personalized customer support by phone, text, email, and social media. Guide business owners through payroll account setup, resolve escalated issues, and build strong customer relationships. Use AI to create support macros, Help Center content, and workflows, while improving processes and supporting customer acquisition, satisfaction, and retention goals.

Own and scale Runpod’s affiliate program while consolidating creator and influencer partnerships into a performance-based growth channel. Responsibilities include recruiting and managing affiliates and creators, designing incentives, tracking signups and revenue in PartnerStack, developing partnership campaigns, supporting employee and executive content, managing contracts and payouts, and reporting performance to marketing leadership. The role works cross-functionally with Growth, Content, Product Marketing, DevRel, PR/Comms, Sales, and Marketing Operations.

Build and lead the sales enablement function by designing onboarding, training, certification, and product education programs. Partner with Sales, Marketing, Customer Success, Professional Services, Product, and commercial leadership to address performance gaps, improve ramp time, increase quota attainment, and support retention. Own enablement technology, including LMS and HubSpot-related training, measure program outcomes, evolve the sales motion, and guide the growing enablement team.

Handles inbound cancellation calls and outbound lapse-recovery contacts for life insurance policyholders. The representative assesses customer needs, explains policy options, recommends coverage or payment solutions, documents interactions, maintains product knowledge, and meets contact-center KPIs for retention, call quality, resolution, attendance, and productivity. This is a remote, part-time Monday–Friday role requiring strong communication, customer service, and problem-solving skills.

Supports key insurance accounts by addressing production, recruiting, onboarding, appointment, activation, and portal issues. Tracks and communicates performance metrics, coaches agents on sales fundamentals, mentors recruiting leaders, and delivers webinars and in-person seminars. Partners with licensing, operations, technology, and compliance teams to resolve field issues, document solutions, and improve agent readiness and production. This is a remote role requiring travel for training, seminars, and meetings.

Build and lead development of full-stack agentic AI products for systems modernization. Responsibilities include creating coding harnesses and runtime layers, integrating source control, CI/CD, security, and developer tools, scaling coding-agent workflows, and partnering with customers, designers, and mission teams. The role requires production-grade, cybersecurity-compliant systems, strong product judgment, and close collaboration with forward-deployed engineering teams supporting national security missions.