Top Tech Jobs & Startup Jobs in Ann Arbor, MI

The Web Optimization Manager will drive SEO performance, conduct keyword research, analyze data, collaborate across teams, and manage reporting for client sites.

Lead and execute Outreach implementations and integrations: perform CRM discovery, configure platform and AI-enabled workflows, collaborate with PMs and engineers, advise clients, test configurations, and drive adoption to deliver measurable business impact.

Manage voter contact platforms and related datasets for Party At The Polls. Support peer-to-peer texting, event signup platforms, and CRM operations; build workflows and reporting; collaborate with Communications; maintain forms and data for mail/phone outreach; assist partner-facing platform management and program impact reporting.

Manage a high-volume customer support queue for sports organizations, resolve inquiries and escalations, drive product adoption and retention, support TeamSnap ONE migration, surface product feedback, and follow playbooks to improve processes.

As a Software Engineer, you will design solutions, write quality code, collaborate with teams, and ensure efficient data delivery for client applications.

Design, build, and maintain scalable, highly available cloud infrastructure for an AI-native cybersecurity platform. Automate deployments and incident response, optimize performance for AI workloads, manage IaC across cloud environments, lead incident management and post-mortems, and collaborate with engineering and security teams to embed reliability.

Investigate card transaction disputes (fraud and non-fraud), determine eligibility under card-network rules, manage intake-to-resolution, collect evidence, communicate with customers and partners, escalate fraud or account-takeover cases, maintain records, and use AI/automation to improve dispute processes and efficiency.

Lead AI product strategy and roadmap for Bridge solutions, owning agentic conversational experiences across outreach, intake, messaging, scheduling, and escalation. Partner with engineering, data science, clinical, sales, and client teams; manage and coach a Product Manager and Product Owner; define metrics, prioritize roadmap, and drive measurable AI agent performance improvements and scalable client deployments.

Lead operational success of strategic retail pilot programs by coordinating between Sales/Customer Success and technical teams. Manage timelines, resolve cross-functional blockers, coordinate hardware installs and data collection, define KPIs, run status meetings, and ensure on-time delivery of AI-driven retail solutions.

Lead incident response as Incident Commander for critical security events, perform threat hunting and forensic analysis, build detections and telemetry across endpoint, identity, cloud, and network, run tabletop exercises and purple/red team activities, automate detection and response workflows, collaborate with engineering and risk teams, and translate findings into executive metrics and risk reduction strategies.